Good morning, for years I used the old orange platform without problems using real time satellite systems: -Kingneed 4400 -Kingneed 8800 -Kingneed TK20 All of these with the old platform worked perfectly in real time. I have configured a lot of satellites so I am able to set apn etc .. With the new orange platform using the Legacy mode for the Kingneed I display the position only via SMS. The satellites do not work in real time. The tracker is always offline. I tried with 3 satellites, I tried 3 sims, I tested the internet connection etc … The problem is the new orange platform.

Example: KingNeed Tk20 Id: 864768011322150 Thanks

Satellitare Legacy mode will always be offline, it works to receive messages. Are the messages coming in normally?

Yes messages working but with old orange interface i can tracking with real mode this device. How can I use these trackers in real time mode and not with messages?

Satellitare Can you write in more detail what is real mode for you?

Real Mode = tracker sends position every 30 seconds with internet connection. Device in dashboard its online. Device use the internet connection with APN and don’t use text messages Sms. This is Real Mode for me. With old gps trace orange this tracker working in real mode very well. Now with legacy mode working only with sms.

Satellitare Thanks! We check it. Not disconnect tracker.

Update me when have checked. Thanks

Kingneed dont working real time mode

chol

Satellitare
OK

Satellitare

Thanks, Tracker its always On.

chol

Satellitare
Enable debug. Wait tracker connction.

Satellitare

Hi, sorry but enable debug of this device:

Kingneed T8800
ID: 864768011370043

This tracker its connected.
Another tracker TK20 today i need ship to my customer.

Thanks

chol

Satellitare
Hello!
This ID sends data on GPRS.
Delete the password in the tracker settings to parse additional packages.

Satellitare

I thank you for checking and for giving me the confirmation.

what deceived me was that the tracker is always offline and with the new update it is not possible to view the messages history, useful to understand how often the position is sent.

how come in some respects the new orange is pejorative?

with the old platform kingneed were regularly online.

You can fix this?

it becomes more complicated to use orange if the tracker is always offline.

also because there are many legacy trackers.

Thanks

chol

Satellitare
We ’re still in the process of debugging. For messages use tools/toolbox.

Satellitare

Ah ok have see toolbox.

For debugging, as mentioned above use the:

Kingneed T8800
ID: 864768011370043

because this is in my hand.

Update me when have news.
Thanks

Satellitare

Sorry Chol can update me? have you finished debugging? Thanks

chol

Satellitare
We are done debug. The data from the tracker received normally. Check it.

Satellitare

Yes tracker send data normally, but device its always offline.

Issue its with new orange device its always offline.
With old orange tk8800 and other kingneed see online normally.

I have ask if you can fix this

chol

Satellitare
Legacy mode only offline. It works only to receive data from the old hardware gateway. Does not support commands.

bayerische

Hello, I joined the Kingneed T12SE and immediately all the functions worked perfectly. Next, I connected the T8800 and is seen online, sending data, but I do not see the position on the map. Could you give me an advice please ? ID: 864768010730965. Thank you very much

chol

bayerische
Try to enable positional data submission.

bayerische

Where do I set it up?

chol

bayerische
Use the manual.

bayerische

In the tracker, of course, I set it to routetrack 99-means always on. Please advise, thank you

bayerische

The GPS WOX normally sends me data and location with the same settings I have for GPS Trace.

SteveEdgar

I am following this post. I have a Kingsneed TK20C. What settings do I need to use to pair that unit to this website?

chol

SteveEdgar
Try use Kingneed TK20 in the Legacy.
https://gps-trace.com/en/quickstart/getting-started

« Previous Page