Hello guys, first of all I wanted to say hallo with my first post, thats the nice part 🙂 Second off all Im starting to have a lot of issuess with my devices added to Ruhavik. I represent a company that sells trackers etc. so the issuess are really a
big problem for us and our clients. Devices have issuess from the start. We cant add them normally like we used too and even if they “connect” with Ruhavik they dont work properly. One of the errors that pops up is this one:

{“close_code”:5,“connection_id”:2186457477170567,“duration”:107,“error_text”:“003cc8 [coban:191:9] in @imei_packet: no value set for $position_valid (000017)\n by [coban:62:4] in @packet”,“event_code”:301,“id”:6005011,“ident”:“868166059670547”,“media_traffic”:0,“msgs”:8,“origin_id”:6005011,“origin_type”:11,“recv”:574,“send”:4,“source”:“5.173.164.82:28102”,“timestamp”:1730300893.376295,“traffic”:{“conn”:1295926663,“field_boundary”:35,“field_start”:35,“packet_start”:512,“parsed”:35,“timestamp”:1730300893.37615},“transport”:“tcp”}

and

{“close_code”:4,“connection_id”:1688400647997128,“duration”:303,“error_text”:“0030e8 [topin:141:3] in @packet: {ext} expected \r\n; got: \x00\x00”,“event_code”:301,“id”:6024413,“ident”:“861261027472279”,“media_traffic”:0,“msgs”:13,“origin_id”:6024413,“origin_type”:11,“recv”:482,“send”:103,“source”:“5.173.168.64:10393”,“timestamp”:1730365076.761778,“traffic”:{“conn”:1759299272,“field_boundary”:-1,“field_start”:9,“packet_start”:0,“parsed”:9,“timestamp”:1730365076.761055},“transport”:“tcp”}

Also there are poping up messagess from the black box (grey text): {“close_code”:12,“connection_id”:860107026740519,“duration”:77,“event_code”:301,“id”:6005011,“ident”:“868166059670547”,“media_traffic”:0,“msgs”:1,“origin_id”:6005011,“origin_type”:11,“recv”:100,“send”:4,“source”:“5.173.164.82:28113”,“timestamp”:1730300975.01396,“transport”:“tcp”}

Can you, dear people of Ruhavik, have any idea whats going on? Are there any reports of problems with trackers in Europe? Im observing GPS problems on most of our trackers so Im curious if its only us or is it a bigger issue. Thank you for your help.

Michael