Dear all hi,

For months my coban 103 device was working ok since week a go I had an problem on car wiring my tracker was disconnected from the site and when I was sending gprs123456 command the device replay was gprs ok when I was sending check the replay under mentioned
Power: ON
Bat: 100%
GPRS: OFF
GPS: ON
ACC: OFF
Door: OFF
GSM: 18
Oil: 0.00%
APN: mcinet,,;
IP: 193.193.165.37:29737
Arm: OFF
Now I solved the issue of gprs it’s working normally
Power: ON
Bat: 100%
GPRS: ON
GPS: ON
ACC: OFF
Door: OFF
GSM: 19
Oil: 0.00%
APN: mcinet,,;
IP: 193.193.165.37:29737
Arm: OFF
But it’s still not online in ruhavik app
I changed the sim card with another internet working sim card but still not online
I made another account on ruhavik app and try to configure it but still can’t get my device online I tried the DNS and port but still not online
Power: ON
Bat: 100%
GPRS: ON
GPS: ON
ACC: OFF
Door: OFF
GSM: 30
Oil: 0.00%
APN: mcinet,,;
DNS: 77965.flespi.gw:5001
Arm: OFF
When I send dns123456
Device replay dns format error!
What’s the issue ??

    Dear all hi,
    I solved the issue by the following steps
    dns123456 ruhavik DNS space port
    Tracker response DNS ok
    After that I sent SMS
    Adimip123456 ruhavik adminip space port ex..adminip123456 193.193.165.37 (port)29737

    Now it’s online and I’m really happy 😃

      2 years later

      Hi everyone,
      I purchased some GPS Trackers 303G.

      I have 2 problems
      1) when ACC is active it no longer transmits the position to the server and I always see it stopped, when ACC is deactivated it starts transmitting the position to the server. How come? what needs to change?

      2) I would like to know what the SMS command is to change the position transmission interval to the server.
      By default it is set to 180 seconds but I would like to bring it to 10 seconds.

      I wait for your answer

      • kuta replied to this.

        Dear micmisur,

        For questions regarding the operation and configuration of the tracker, we recommend contacting the manufacturer or seller of the tracker.

        Also, the commands and operating modes of the tracker are often described in the instructions for it.
        You can also find instructions for the Coban GPS303-G tracker on our website at the link - https://gps-trace.com/en/devices/coban-gps303-g#instructions

        1. Judging by the instructions for the tracker, your tracker is set to a mode in which the tracker sends messages only when ACC is on.
          This mode is described in paragraph 6.11 of the instructions. Therefore, try disabling this mode.

        1. To uploading time interval you need to use next command with the necessary parameters:

        fix030s030m**n+password
        Tracker will report a real-time location every 30 seconds when ACC is ON, and report every 30 minutes when ACC is OFF.
        Note: The interval must not less than 10s.

        If you have other questions, please let us know, we will try to help you.

          Dear kuta

          Thank you for your reply

          I tried with this command but as soon as I activate it it starts sending me text messages continuously.
          this command is not used to change the seconds for sending data to the server.

          Coban sent me this attached image but it still doesn’t work.

          • kuta replied to this.

            Dear micmisur,

            To uploading time interval you need to use next command with the necessary parameters:

            fix030s030m**n+password

            Tracker will report a real-time location every 30 seconds when ACC is ON, and report every 30 minutes when ACC is OFF.
            Note: The interval must not less than 10s.

            Did you try this command to change time interval?

            If you cannot resolve your issue, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.

              a year later

              AbdulkaderBaksh hi how did you resolve the gprs issu ?
              I send the gprs on sms command and the tracker responses gprs ok bud in check status is off
              What should i do ?
              Thanks for your response

              • kuta replied to this.

                  • kuta

                  • Post #9

                  Erfan
                  Please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers)? describe your issue in more detail and link to this topic, then we will try to check additionally and help you.

                    14 days later

                    Hello
                    We have observed that when the vehicle is parked, the device is updating with multiple incorrect locations. This is causing discrepancies in the tracking data.

                    Kindly look into this issue and advise on a possible resolution.

                    Looking forward to your prompt assistance.


                    • rost replied to this.

                      • rost

                      • Post #11

                      Hello MutebiDauda ,
                      Thank you for your post.

                      We, the GPS-Trace team, are developing applications for personal GPS tracking Forguard, Ruhavik and Petovik.

                      The screenshot that you sent us is not from our applications. Most likely, you are not using our application. In this case, you need to contact the tracker manufacturer or the developer of the application you are using directly for help.

                      In case you want to use our application Ruhavik for monitoring your vehicle, you need to create an account in our system. Please note that our application is free when used to monitor a single vehicle. For more information on how to get started with our applications, please visit https://gps-trace.com/en/how-to-start 

                      If you have account in our system, please, send us an email to support@gps-trace.com with your login, unit ID and a screenshot of the device configuration (SMS commands and device’s answers), we’ll try to check it additionally and help you.