andrea GPS-Trace installation not suitable for small usage. Simply too powerful and require a lot of attention and initial setup operations.

From cost perspective it is much better to buy Wialon Local or Hosting products or just use open source gps tracking system on your server like TrackIt! or even Traccar.

    Why not keep old one(Orange) active until new one function well? Most of users are complaining with new beta version in the forum.
    All my unit devices are coban 303f, recently bought 4 more units and not aware of this change. Now 4 new units have been registered but can’t track the cars at all.
    Previous 3 units have been used for more than 5 years and funtion very good. Now all have problem to track real time. One of unit just frozen at 30th Nov 2019. I have sent email to support@gps-trace.com but Oleg ask me to seek help in forum. Can anyone know how to solve it please?

    • kuko replied to this.

      Coban1 There are about 560 users on the forum now. This is less than 0.5% of the total in GPS-Trace.
      Now we are making a global migration from the old device platform (Legacy) to the new (flespi). Our users have already swiched about 51.642+ devices.
      And when we don’t know how to configure this or that device, we ask for help from our community. And I think that soon we will solve all issues

        shal andrea […]
        From cost perspective it is much better to buy Wialon Local […].

        Probably you didn’t read this:

        andrea I contacted Gutram many times during last 9 years while I was using orange.
        Every time they answered me that I had few trackers, so I could use only orange.
        […]
        I sent you a mail dated 09/10/2014 received from “[sales@gurtam.com](mailto:sales@gurtam.com)”

        .

        shal andrea GPS-Trace installation not suitable for small usage. Simply too powerful and require a lot of attention and initial setup operations.

        By the way, from your last message I understand that you don’t want to evaluate in concrete my request.
        Wrong!

        There should be no problem to sell you Wialon Local if you are ready to pay it. It is just very expensive for 5 trackers, but you may use it of course.

        GPS-Trace installation is way too complex and not ready for external installation at the moment which makes it even more expensive to deliver.

          shal
          Until now, we speak about my supposition, only.
          Could you decsribe this complex installation? Probably we’ll find togheter a way to semplify it!

          • shal replied to this.

            kuko Thanks for your response Kuko. What kind of data information you need to help me solve the problems? Should I share all my unit devices imei, username, password, etc in this forum?

            andrea It is the installation done 12 years ago and last 7 years was in passive maintenance mode. That is…)))

            Use new GPS-Trace, the team will add more features and extend it very soon. Or use any other commercial or free product. You always have plenty of choices.

              shal I’m using the new m.gps-trace.com, now, as you suggest.

              Three device, same configuration on old orange, same tracker, three different migration on the new platform. Legacy, flespi, and 3th one didn’t work at all, and you know well as the support resolved that trouble and where my 3th tracker is still working…

              Some orange’s function there isn’t on m.gps-trace.com, yet.
              I asked you (and other users did the same) since you started with m.gps-trace.com, to not close the old orange, until you will recreate all function on m.gps-trace.com.
              But you said you will close orange anyway, without complete the new m.gps-trace.com … 🙁

              I don’t understand why to trash a good working system (you said it’s working from 12 years, only with maintenance - 7 years passive maintenance only!!!) to start from null to recreate the same system again.

              Just to remember you, you did the same with gps-trace 2.0 (as legacy on the new m-gps-trace.com !!!)
              And gps-trace 2.0 is KO now, while old orange works very well.
              How many money you spent on gps-trace 2.0???

              PS I don’t know who paid you, but my Human Resource Manager will put me away if I suggest to our customer to use a concorrency’s product 😉 or if I said to change air…
              What do you do if all your users will change air???

              • kuko replied to this.

                andrea We did not set ourselves the goal of transferring all functions from the old application and making 100% of current users happy.
                Now we see a huge number of users with positive feedback. And just a few persons who are generating 90% of the complaints about functional.

                  Usually updates serve to improve something, not to reduce.
                  If that’s ok with you, ok for us.

                  But this isn’t the same you wrote at begin or during we talk about… 😉

                  By the way, kuko, I don’t understand your reply to my request about this topic. Probably was better into https://forum.gps-trace.com/d/17-don-t-shutdown-old-orange-gps-trace-com

                  Probably “the huge number of users with positive feedback” didn’t use your platform for 100% of its possibilities. You gave them a Ferrari, but they know drive only as a 1960’s 500!!! 😉

                  2 months later

                  kuko andrea We did not set ourselves the goal of transferring all functions from the old application and making 100% of current users happy.
                  Now we see a huge number of users with positive feedback. And just a few persons who are generating 90% of the complaints about functional.

                  Hi @kuko . Did you read the forum recently? Are you sure about huge number of users with positive feedback?