el_bueno222 Hello!
Do you see notifications in the notification tab in the application?
If this is the case and push-notifications are not suitable for you, then most likely it is connected with the settings in the your phone. Different phone models have different settings to enable or disable push-notifications.
Notification to Email
- Edited
ashe yes, I can see the notifications in the notification tab in the app, and as I mentioned before I already checked that notifications are enable for the app, but still they are not coming through push notifications. I work in IT, and I’m pretty sure the notification settings in my phone are fine.
Is anyone with legacy devices and an Android phone receiving push notifications?
el_bueno222 Hello!
Write to us IMIE units (ID), which do not receive push-notifications
ashe Is there any way I can send you a private message with the ID?
You can also write about your problem and attach your data to our mail - support@gps-trace.com
ashe I just sent you an email with all the data
a month later
Добрый день.
Как настроить уведомления о потери GPS, GSM сигнала?
3 months later
Hi. Please add email notification feature to received them once unit is out of my geofences. I am using web version of your app, not mobile version on android/iphone. Or maybe you can advise how to receive such notifications on email by using the site https://ruhavik.gps-trace.com/ without mobile. Thank you in advance.
Lis Hello!
Unfortunately, at the moment there are no notifications by email, and probably in the near future we do not plan their appearance.
Therefore, unfortunately, you do not have the opportunity to receive information about new notifications via push notifications if you do not use the mobile version of the application
Thank you for your reply. But we have to find a payable solution to receive email notifications e. g. by using another gps tracking service like the https://www.gps-server.net/
where you should pay only 60 euro per year for 5 devices as it much cheaper that wialon-local app which requires 15 BYN per unit in month! So your price is not less $375 for 5 units per year! $1 ~ 2.3BYN And there is no ability to register it for trial.
Ruhavik does not have many important features like these ones:
1) Email notifications
2) Polygon geozones - I do not to receive notifications when my tracker moves from 1 zone to 2 and so on! I need to receive notification when my unit is out of polygon zone.
3) Large tracker tooltips and circles do not allow to find precise position when it is important.
4) It is not possible to set your image (I’d like to load very small point image) as it was on orange.gps-trace.com
So I am going to pay 60 euro to gps-server.net instead of using free ‘ruhavik’ to avoid fines if my goats will go to local school area and eat flowers there. I am usual villager in Belarus which raises goats and I have to work in the office too to survive.
I understand that business is business but it is not very friendly to create a fake app (Ruhavik) or suggest a draconian tariffs ($375 per year for 5 units) for compatriots living in villages.
- Edited
Lis Hello!
Initially, our Ruhavik application, and previously GPS-Trace, is intended for personal use and therefore here are not some functions that are in the Wialon application, which is a professional tool and is intended primarily for commercial use and accordingly has additional functions necessary for this.
If you have any questions regarding the price or receiving a demo version of Wialon, you can address your questions to the Wialon support team and you will be coordinated in more detail in the issues that interest you.
We are currently striving to develop the Ruhavik application on new technologies and currently plans to develop further.
Regarding your questions:
1) Most of our users use mobile versions of the application, so push notifications are quite convenient.
We will conduct an analysis of the possibility of connecting notifications for the web version to identify whether this is possible in the near future or not.
Users who use the application for personal purposes, as a rule, want to receive a notification through a mobile device. Therefore, we would like to clarify with you in connection with which the inability to use the web version of the application is caused? This can tell us if this is necessary for our other users.
2) If you do not receive any notifications in connection with geofences or, as you write, there is a need for a different type of geofences, then write to support in more detail about your difficulties and what causes such a request.
3) If some points in the tips or circles of the track are not convenient for use, please send us a description of the problem with screenshots to the support so that we can understand what kind of problem users are having and work on improving the application.
4) Can you not load the icon or is it displayed not the way you want?
Previously, we were not informed about problems with the icons.
Therefore, please describe the problem that occurred in more detail, and if possible, attach an icon file with which you had a problem, if not possible, indicate the size of the file you are uploading (width and length in pixels) and its extension.
We regret if you have any difficulties with application, please describe them as much as possible to the support via email - support@gps-trace.com so that we can further work on improving the application.