Tk star 905 not working. Offline

Valentina

My device tk star 905 is offline. No yellow light flash no blue light flash. I am conected but still is offline.

kula

Hello, dear Valentina

We have replied to your email, please check your mailbox.
Duplicate the answer here:

"Please specify unit ID or login of your account, then we can check your issue and try to help.

Also, in this case, check on the tracker side:

SIM card balance and traffic limits on it
Data sending intervals and tracker operation mode The tracker may have entered sleep mode or some settings have gone wrong.

If this does not help, write to us again with the login or unit ID."

SteveClark

Hi sorry to trouble you but u gave the same problem, unfortunately my car has been stolen and so I don’t have access to my SIM card, is there a commend to send to the SIM card to switch it back online ? I have contacted my supplier Asda and they told me that the 4G is not working although the SIM card is still active and receiving messages.

rost

Hello, SteveClark

We answered you in your forum topic.
Please, check the answer here. – https://forum.gps-trace.com/d/3127-tk-star-905-tracker-offline