I got my device online in the GPS Trace Software (green light, online), but it doesnt send any data: Last message time: No Info, Last pos. message time: No Info, Number of satelites: No Info.

Right now my GPRS setup is like this:
Protocol: Auto Event Report
GPRS Mode0, GPRS Report time 0, GPS Log Interval (secs) 1, GPRS Interal 1×1 secs, Heartbeat location Time (mins) 2, GPRS Interval (Roam) 0 ×1secs

What can I check to make it run?

best regards Jens

    [19/11/2019 16:56:00] 300: device connected
    {
    event_code : 300
    event_origin : “gw/devices/444671″
    event_text : “178.232.57.153/connected”
    id : 444671
    ident : “863921030922069″
    origin_id : 444671
    origin_type : 11
    source : “178.232.57.153″
    timestamp : 1574178960.212467
    transport : “tcp”
    }

    [19/11/2019 16:54:19] 301: device disconnected (data parsing error (see log details))
    {
    close_code : 6
    duration : 156
    error_text : “[meitrack:88:5, input 000338 27 000001] pvm_exec_input_search: can’t search text ‘*’”
    event_code : 301
    event_origin : “gw/devices/444671″
    event_text : “178.232.201.143/disconnected”
    id : 444671
    ident : “863921030922069″
    msgs : 0
    origin_id : 444671
    origin_type : 11
    recv : 29124
    send : 0
    source : “178.232.201.143”
    timestamp : 1574178859.762165
    transport : “tcp”
    }

    • chol replied to this.

      Hey Jens !
      I investigated the raw data from your device.
      Unfortunately your device sends malformed packets that are not comply with the P99G/P99L documentation available on the official Meitrack site: www.meitrack.com/download-center
      Thus, it’s impossible to get this device working with GPS-Trace (unless you provide us with a correct doc)
      Sorry for this.

      • Jens replied to this.

          NadzeyaMikhailava

          Hei Nadzeya,
          could you give me one example, which is more specific? What did you expect to read, what was send?

          Do you suggest its a faulty product or a different “desgin”?

          best regards

          Jens

              18 days later

              Hy,Nadzeya
              I contacted my reseller to show me his mapping system. Its called TripView / Tripshare and works with my P99L device.

              The design and functionality of your system looks much more specific and suites my needs perfectly -TripView does not.

              Is there any way we can get Meitrack P99L run on GPS-Trace?

              best regards!

              2 months later

              Hello!
              Without the specification of the protocol according to which exactly your model of tracker works, we will not be able to help you

              5 months later

              Hy,
              is there any news on the Meitrack P99L?
              best regards Jens

              • ashe replied to this.

                Jens Hello!
                Unfortunately, at the moment, nothing has changed, we don’t have the specification of the protocol according to which exactly your model of tracker works, so we will not be able to help you

                  2 months later

                  I have found the GPRS protocol in the download center, how can I upload it?

                  best regards Jens

                  • dapi replied to this.

                    Jens Hello.
                    Could you send the mentioned protocol to us via support@gps-trace.com, we cannot give guarantees but will examine it.

                      Email is sent