I can’t find SinoTrack ST-901 in the device list? These are sold in very high volume, so I wonder why this is not supported.

    Boat2 Hello!
    Unfortunately, we can’t say for sure whether your tracker will work with our application.
    Since trackers work with different manufacturers and models according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
    Please try to identify your tracker on id.wialon.net as one of the devices Gosafe G91I, Rilla G19, Gosafe G1C
    If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or no)
    After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.

    • Trkr replied to this.
        14 days later

        Подскажите как настроить sino terck st-901

        • ashe replied to this.

          vargos2020 Hello!
          Since trackers work with different manufacturers and models according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
          Please try to identify your tracker on id.wialon.net as one of the devices Gosafe G91I, Rilla G19, Gosafe G1C
          If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or no)
          After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.

            a year later

            ashe My Sinotrack ST-903 connects with http://id.wialon.net/ on port 20490 and is shown as Gosafe G91I.

            In Ruhavik, G91I, G19 and G1C are all not known when trying to add a unit.

            Disappointing.

            • rost replied to this.

                Trkr , Hello,

                You can find these device types in Legacy category when creating a unit.
                Please, check the screenshot attached.

                    rost Thank you, that worked! Does legacy always imply that there is no telemetry? Would like battery voltage and number of satellites. Anything else I can try?

                    Please consider fully supporting Sinotrack if it’s at all reasonable. I would like to use Ruhavik for all my trackers.

                    • rost replied to this.

                        Trkr, Hello,

                        Telemetry data is available only if your device sends messages with separate parameters to the system.
                        But some parameters may not be parsed into separate ones, for example, there may be a status parameter in hex, where there will be 10 other parameters not parsed hardwired, our developers are currently working on this.
                        However, we are planning to add Sinotrack devices to the Hardware category soon, please wait.

                          21 days later

                          Hello, Trkr , @Boat2,

                          We are going to integrate the Sinotrack device protocol into our application.
                          Tell me, could you send us the documentation for this devices?

                          Also, maybe you will have the opportunity to send the device for tests?
                          If this is possible, please direct your devices to server 193.193.165.37 and port 23640.

                          If you have any documentation or can point a device, write to us from this forum thread.

                              5 months later

                              Hello, grad63 ,

                              These devices are already supported in our application. You can already change the device type in the settings of your unit!

                              If you have any questions, write to us again!

                                6 months later

                                I purchased your gps device and I was made to understand that I could extract the data sent by my device to your server for use on my site.
                                How do I go about getting access to your api??

                                • rost replied to this.

                                  Hello, MissEtah ,

                                  We do not have an open API.
                                  Please write to us at support@gps-trace.com.
                                  Describe how you would like to use it and what result would you like to get? Perhaps we could come up with a solution.

                                  Also, for information, we are a software developer, we do not manufacture or sell trackers. You bought the tracker from a seller or manufacturer, we only integrate trackers so that you can use them on our platform.

                                    5 months later

                                    Hello, maybe someone can help.
                                    I have sinotrack st-901 and the orange led is blinking and in sinotrack app my device shows all time offline, but it responds to my configurations on sms and sends me shock alarms. I inserted my sim in phone and checked that i can call,send sms and also internet connection is working. I have tried also reset funtion and checked apn is correct and other settings, it can be internal failure? Item has worked about only three months…

                                      Hello, EdijsAlksnis .

                                      We have nothing to do with http://sinotrackpro.com/.
                                      This forum is dedicated to the GPS-Trace platform. – https://gps-trace.com/

                                      For help on the http://sinotrackpro.com/ platform, please contact the developer of this platform directly.

                                      If you want to connect your SinoTrack device to our GPS-Trace platform, please check how to start guide. – https://gps-trace.com/en/how-to-start

                                      If any additional questions, please contact us via email support@gps-trace.com or you can ask us there on the forum.

                                        2 months later

                                        Hallo
                                        Mein Name ist Walter hete eine frage,habe ein st 903 komme nichtmer in die ep rein habe das login Passwort vergessen,was kann ich tun?
                                        Danke

                                        • rost replied to this.

                                          Hello, WalterLurtz .

                                          We got your email and asked you to provide more information by email.
                                          We are waiting for the additional information from you.