Hello, Trkr , @Boat2,

We are going to integrate the Sinotrack device protocol into our application.
Tell me, could you send us the documentation for this devices?

Also, maybe you will have the opportunity to send the device for tests?
If this is possible, please direct your devices to server 193.193.165.37 and port 23640.

If you have any documentation or can point a device, write to us from this forum thread.

    6 months later

    Hello, grad63 ,

    These devices are already supported in our application. You can already change the device type in the settings of your unit!

    If you have any questions, write to us again!

    6 months later

    I purchased your gps device and I was made to understand that I could extract the data sent by my device to your server for use on my site.
    How do I go about getting access to your api??

    • rost replied to this.

      Hello, MissEtah ,

      We do not have an open API.
      Please write to us at support@gps-trace.com.
      Describe how you would like to use it and what result would you like to get? Perhaps we could come up with a solution.

      Also, for information, we are a software developer, we do not manufacture or sell trackers. You bought the tracker from a seller or manufacturer, we only integrate trackers so that you can use them on our platform.

      5 months later

      Hello, maybe someone can help.
      I have sinotrack st-901 and the orange led is blinking and in sinotrack app my device shows all time offline, but it responds to my configurations on sms and sends me shock alarms. I inserted my sim in phone and checked that i can call,send sms and also internet connection is working. I have tried also reset funtion and checked apn is correct and other settings, it can be internal failure? Item has worked about only three months…

        Hello, EdijsAlksnis .

        We have nothing to do with http://sinotrackpro.com/.
        This forum is dedicated to the GPS-Trace platform. – https://gps-trace.com/

        For help on the http://sinotrackpro.com/ platform, please contact the developer of this platform directly.

        If you want to connect your SinoTrack device to our GPS-Trace platform, please check how to start guide. – https://gps-trace.com/en/how-to-start

        If any additional questions, please contact us via email support@gps-trace.com or you can ask us there on the forum.

        2 months later

        Hallo
        Mein Name ist Walter hete eine frage,habe ein st 903 komme nichtmer in die ep rein habe das login Passwort vergessen,was kann ich tun?
        Danke

        • rost replied to this.

          Hello, WalterLurtz .

          We got your email and asked you to provide more information by email.
          We are waiting for the additional information from you.

          9 months later

          I have 2 Trackers St-902 and for two month I’ve been seeing “linkage offline” on both devices in the app. SMS commands all work. Both devices are assigned to one user.

          This is a forum where you can discuss how to use the GPS-Trace applications (Ruhavik, Petovik and Forguard).

          Judging by the screenshot, you are using a different application. If you are using other applications, it is best to contact directly the manufacturer or seller of the tracker, or the developer of the application you are using.

          At the same time, in our experience, most often trackers do not send data for the following reasons:
          1) The problem is on the side of the mobile operator (SIM card).
          2) Lack of balance on the SIM card.
          3) Traffic limit.
          4) The device is in a shielded room and therefore there is no communication.
          5) The tracker does not have enough charge and it stores data in a black box until it is connected to a power source.

          If you have an account in our system and you have questions about working in our applications, please write at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.

          14 days later

          Hi, I’ve configured a ST-901A device but the battery indication is way off. Someone has an idea why this is happening?

          • kuta replied to this.

            Dear Wisp,

            Please write to us at support@gps-trace.com with the login, unit ID and link to this topic, then we will try to check additionally what data does your tracker send and try to help you.

            • Wisp replied to this.

              kuta When you mean login, do you mean username and password? 😅

              • rost replied to this.