ashe I can’t find the tracker on wialon, it was purchased from eBay as a GT102A and the ID is 280424339107, nothing comes up on google for that ID.

    ashe I have a green flashing LED that the manual says is GSM initialising

    • ashe replied to this.

        GrantWiddowson Hello!
        Could you clarify whether you have configured the APN in the tracker?
        Have you tried to identify the tracker on id.wialon.net and have you configured the port and server on the tracker differently when you tried to define it as a different type of tracker?
        What do you mean when you write “nothing comes up on google for that ID”?

            ashe All working now, it needed the APN sent to it again. Thanks very much for your help.

            • ashe replied to this.

                GrantWiddowson Hello!
                We are glad that the problem is solved. Please write if you have any other questions.

                  3 years later

                  Hi guys!
                  Can anyone kindly help me with how I can format my Dyegoo GT02A tracker. I was in the middle of configuring and had to postpone but now its not even accepting anything. An attempt to send messages to the supposed "Center Number keeps returning “DON’T ALLOW”.

                  What can I do? I don’t want to dispose it, it new.

                  • kuta replied to this.

                    Dear AbeAbayomi ,

                    Regarding the operation of the tracker, it is best for you to directly contact its manufacturer or seller. They are the ones who have the most complete expertise in this matter.

                    Also please try:

                    • turn off and turn on the tracker again or reboot it.
                    • make sure it has enough battery power or is properly connected to the power source (correct connection, correct wires, etc.)
                    • check the operation of the SIM card (that it is active, there is a balance on it and a suitable tariff).
                    • try sending a command to the tracker, by which the tracker will report general information about itself (IMEI, location, enabled modes, etc.)

                    If this does not help, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.

                        5 days later

                        kuta Thanks, I actually mailed the manufacturer and it was resolved with a “format” via 000000#. It’s been configured now.

                          I have another problem with a different tracker, it keeps responding with ERROR 107. How do one resolve that? Everything I look up on the web is referring to such error for a PC and not a tracking device.

                          • kuta replied to this.

                            AbeAbayomi
                            Unfortunately, without any information about the tracker, what commands you are sending, etc., we cannot give any answer. Information about the error text alone is not enough.

                            In any case regarding the operation of the tracker, it is best for you to directly contact its manufacturer or seller. They are the ones who have the most complete expertise in this matter.

                            Please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers)? describe your issue in more detail and link to this topic, then we will try to check additionally and help you.