Hi, After migration to the new app, my device stop working. I send sms with new Server IP and port - Gps send me - OK. But there is no info…not shown on the web site. http://prikachi.com/images.php?images/811/9704811Q.jpg http://prikachi.com/images.php?images/812/9704812d.jpg Pls help me…

I tried to enter with my old username and password but is not working…I have to make a new account…Now im using it when I add my old device form orange…

I finally fixed…SERVER,password,0,193.193.165.37,32329,0#…My command was wrong…

Morskia What tracker? Write more detail.

chol GT02A Final settingс are : Server IP - 193.193.165.37 Port - 32329 ID - 0+11 last digits of IMEI /027542154458/ Device Category - Hardware Device Type - Resiont TK110 Command/SMS/ to GT02A - SERVER,password,0,193.193.165.37,32329,0# / Tracker should send back SMS with reply - OK / That is only you should to change like settings on tracker/GT02A/ All other settings should be done on-site!

Morskia Set tracker timezone to UTC (0). Try to execute a command to send a position by timeout.

Why to set timezone…Now the tracker show me right time… Now everything works fine…

Morskia This is recommendation for problem trackers.

hi, not sure cause after migration or bug on my device, but it worked before Server IP - 193.193.165.37 Port - 32329 ID - 0+11 last digits of IMEI /027042854331/ Device Category - Hardware Device Type - Resiont TK110 it appear online but not displaying info, gps or location Screenshot

xilense Hello! You can see if your tracker sends messages in the unit menu - Tools - Toolbox. In the message section you can see the messages, if they arrived. In the logs section, you can see if the tracker is connected and if it is disconnected, for what reason (you can simply click on the log) Perhaps you have not configured the frequency of data transfer (for some trackers, this must be done additionally via SMS). Or maybe your timezone is incorrectly configured. Please check that it is set to 0 (UTC)

Assalamuagaleikum, You are absolutelly right about settings for GT02A: Server IP - 193.193.165.37 Port - 32329 ID - 0+11 last digits of IMEI /027542154458/ Device Category - Hardware Device Type - Resiont TK110

GT02A / Not working

Chicobyte

I made it.
I choose Hardware and Xenun.
Voila, it is working.

GrantWiddowson

Hi I’m a new user. Please can anyone help I have just installed a GT02A in my car. I can send an sms to get location but I can’t track it live in the Dyegoo app, it says “ Acc:off : status inactivated”. The SIM card has data on it ok. Any help will be fantastic as I’m totally stumped. Thanks.

GrantWiddowson

I have now tried to setup the GT02A in the Trace App. I have sent the Server host and port to the device and got the ok msg back but it’s not showing up in the app. Any help would be very much appreciated as I have spent many hours trying but with no success. TIA

ashe

GrantWiddowson Hello!
Please try to use all possible settings listed here https://forum.gps-trace.com/d/340-how-to-connect-trackers-of-types-gt06-gt06n-gt02-gt02a-tk110-and-etc

If it doesn’t help then please try to identify your tracker on id.wialon.net as one of the devices Xexun, Coban, Concox
If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without).
After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.
Regarding the server, you can also read more information here https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application

Also, please check that everything is fine with the SIM card or chip that you use with the tracker, that it has enough funds and that the data transfer limits are not exceeded. Also, please make sure that you have configured the APN on the tracker in accordance with the provider data.

GrantWiddowson

ashe I can’t find the tracker on wialon, it was purchased from eBay as a GT102A and the ID is 280424339107, nothing comes up on google for that ID.

GrantWiddowson

ashe I have a green flashing LED that the manual says is GSM initialising

GrantWiddowson

Thanks for your reply. I will have a look at it.

ashe

GrantWiddowson Hello!
Could you clarify whether you have configured the APN in the tracker?
Have you tried to identify the tracker on id.wialon.net and have you configured the port and server on the tracker differently when you tried to define it as a different type of tracker?
What do you mean when you write “nothing comes up on google for that ID”?

GrantWiddowson

ashe All working now, it needed the APN sent to it again. Thanks very much for your help.

ashe

GrantWiddowson Hello!
We are glad that the problem is solved. Please write if you have any other questions.

AbeAbayomi

Hi guys!
Can anyone kindly help me with how I can format my Dyegoo GT02A tracker. I was in the middle of configuring and had to postpone but now its not even accepting anything. An attempt to send messages to the supposed "Center Number keeps returning “DON’T ALLOW”.

What can I do? I don’t want to dispose it, it new.

kuta

Dear AbeAbayomi ,

Regarding the operation of the tracker, it is best for you to directly contact its manufacturer or seller. They are the ones who have the most complete expertise in this matter.

Also please try:

turn off and turn on the tracker again or reboot it.
make sure it has enough battery power or is properly connected to the power source (correct connection, correct wires, etc.)
check the operation of the SIM card (that it is active, there is a balance on it and a suitable tariff).
try sending a command to the tracker, by which the tracker will report general information about itself (IMEI, location, enabled modes, etc.)

If this does not help, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.

AbeAbayomi

kuta Thanks, I actually mailed the manufacturer and it was resolved with a “format” via 000000#. It’s been configured now.

AbeAbayomi

I have another problem with a different tracker, it keeps responding with ERROR 107. How do one resolve that? Everything I look up on the web is referring to such error for a PC and not a tracking device.

kuta

AbeAbayomi
Unfortunately, without any information about the tracker, what commands you are sending, etc., we cannot give any answer. Information about the error text alone is not enough.

In any case regarding the operation of the tracker, it is best for you to directly contact its manufacturer or seller. They are the ones who have the most complete expertise in this matter.

Please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers)? describe your issue in more detail and link to this topic, then we will try to check additionally and help you.

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