Hola, alguien me podría decir que tendría qué hacer para cambiar de un dispositivo a otro con la misma tarjeta sim y la misma cuenta de correo electrónico.
Muchas gracias!

  • kula replied to this.

    Hello, dear Luismigomez

    The tracker is usually configured using SMS commands. In order for the tracker to connect, a SIM card must be installed in it. The commands are sent to the number of the SIM card used with the tracker. Therefore, if you want to use two trackers, it would be better and more convenient if a SIM card is installed in each tracker.

    About the question related to email. Yes, you can create one account where you can create up to 30 units (1 unit can be created for free, more than 1 unit - with a Premium subscription)

      kula
      Muchas gracias, me refería a que si solamente saco la sim del dispositivo antiguo y la pongo en el nuevo ya funcionaria al estar configurada de antes, o es necesario hacer Otra cosa. Son dispositivos de la misma marca pero diferentes modelos.

        Hello, dear Luismigomez

        If you insert a SIM card into a new tracker, you should reconfigure it.
        Configure the APN, the server and port for data transmission, set the UTC 0 time zone.
        Here you can find additional information https://gps-trace.com/en/how-to-start

        Hello, Luismigomez !

        Just a little clarification:

        Device configuration is typically stored on the device.
        A SIM card is just a way to connect to the internet.

        If you move the SIM card to another device, the device configuration will not change and it will still have to be configured again.