I can't connect my gps with ruhavik help

Hello, Salafp ,

As we checked there is no unit with such ID created on our platform.

Have you removed your unit from the system?

First, you need to create a unit in the system.
More information on the link. – https://help.gurtam.space/en/article/configuring-and-deleting-a-unit

Then, in the unit settings, you can see the server address and port where you need to direct the device.

If after creating a unit and configuring the device, you have problems, please, write to us at support@gps-trace.com.