You asked - we did! Over the past month, we have integrated two new hardware manufacturers and their devices. You can now select Sinotrack and ThinkPower trackers in the Hardware category. Do not forget that when you changing the type of device in a unit Common settings , you will need to reconfigure your device to a new server and port. More info about unit Common settings by the link. – https://help.gurtam.space/en/article/configuring-and-deleting-a-unit If you have any questions, you can write to us at support@gps-trace.com , we will be happy to answer.

Gday, Could you please tell us more details? I am on your platform for 12 months with Synotrack ST-901. It was connected as Legacy/ST-901. Now I’ve switched to the new server and selected Hardware/Synotrack ST-901. What changes and where should appear? You are doing the great job! Thank you in advance, Dm.

Hello, sdg , Now you have the Setbox tool available. With Setbox you can send commands to your device. Also, unit connection logs are now available in the Toolbox. More info by the link. – https://help.gurtam.space/en/article/tools From the visible changes, you will be able to see a more detailed status of the unit. In general, this change is aimed at expanding the possibilities of working with the tracker on the platform.

Thank you! I use a ST-903. I use the non-legacy mode and I can get telemetry. Unfortunately, the most important values are not available: Battery voltage, GSM level and number of satellites. I vaguely remember that the Sinotrack server shows battery voltage but I don’t want to use this server. Anything you could do? I think it’s a pretty good asset tracker. I use it as a backup tracker in addition to a normal vehicle tracker.

Hello, Trkr , The telemetry parameters in the application completely depend on the data that your device sends in messages. Most likely, the messages from your device do not contain the parameters that you want to see. This can be checked in the unit’s Toolbox. – https://help.gurtam.space/en/article/tools You can also write to us at support@gps-trace.com with your login, unit id and device type, then we can check data from your tracker additionally. In the letter, include a link to this post on the forum.

Hello, Trkr , We rechecked your issue with developers and as we can see your device can’t send such data according to a communication protocol. This means that your device cannot send the data that you have specified. In this case, you need to contact the equipment manufacturer, and if they have declared such possibility for the device, then they need to explain how this is implemented.

Hello I also retested and my ST-903 is sending “Battery”, “Signal” and “Mode” to the SinotrackPro server. Please check my screenshot. Perhaps Sinotrack have two different protocols and you only support one so far. I hope you could reverse engineer the other one as well :-) I’m also trying to contact Sinotrack for specs, wish me luck. Regards

Hello, Trkr , If the device sends this data, please ask for the protocol of this device, where this data will be described. We will gladly check the protocol and add the missing fields to our application. Thanks in advance!

rost I tried getting documentation, no reaction. Chinese companies just don’t always understand English well. I’m an end user, my request does not have any weight to just about any Chinese company. I just gave your support-Email access to one of my ST-903 trackers which is online with GSM and GPS. I hope engineering can have another look. Battery voltage is very important for those trackers that are not connected to vehicle power. I certainly hope that there are no different protocols depending on the IP address hardcoded in the trackers!

Hello, Trkr , Thanks for the email! We will check the data from your tracker and answer you, please wait.

I connected another Sinotrack (ST-901) to demo3.traccar.org. See screenshot. With 12V on, Io4 is 12481. With 12V off, Io4 is 12063. Unfortunately, none of the values goes down slowly (like a battery voltage would).

Sinotrack and ThinkPower trackers are integrated!

rost

Hello, Trkr ,

Please write us an email to support@gps-trace.com.
In the email, please specify login and unit ID with Sinotrack ST-901 device, we will check it aditionally.

Also, if possible in the letter, indicate a link to this topic on the forum.

ashe

Trkr Hello!
The Sinotrack ST-903 has been added to the Hardware category list. Now in the Unit settings you can select this device in the list.

grad63

I’m also using ST-901 and I don’t see the battery percentage yet, asked the Chinese engineers for the protocol. how to send it to you?

sinotrack-protocol.pdf

188kB

rost

Hello, grad63 ,

These devices are already supported in our application.
The battery percentage has also been corrected.
You can already change the device type in the settings of your unit!

If you have any questions, write to us again!

EmersonDronesVdeosAreos

boa noite, porque o modelo ST-901 não esta aparecendo mais na opção de dispositivos? ele foi substituido por qual nome de dispositivo agora?

kula

Dear EmersonDronesVdeosAreos,

Try to use Sinotrack ST-901 device type.

If you have any further inquiries, feel free to reach out to us.

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