Hello query I have tried to upload the new ST901A + to Ruhavick but it does not upload it is the new 11-digit ID, can you help me?

  • ashe replied to this.

    JorgeBotteri Hello!
    Could you clarify if you have a problem with creating a unit or connecting a tracker to it?
    If there is a problem with the connection, then please try using the ID in unit settings as 0 + tracker ID.
    If the problem persists, please write to us about it in more detail at support@gps-trace.com with your username, IMEI and tracker model.

      10 days later
      14 days later

      I’ve been getting battery percentage on my ST-903 for several weeks now.

      Awesome, thank you for the effort!

      I had to delete and re-add them in Ruhavik.

      I’m also using ST-901 and I don’t see the battery percentage yet.

      Did you plan to implement battery percentage for all Sinotrack models?

      Also, please consider adding the ST-903 explicitly. It works as an ST-904 but less guesswork is always better.

        Hello, Trkr ,

        Please write us an email to support@gps-trace.com.
        In the email, please specify login and unit ID with Sinotrack ST-901 device, we will check it aditionally.

        Also, if possible in the letter, indicate a link to this topic on the forum.

          7 days later

          Trkr Hello!
          The Sinotrack ST-903 has been added to the Hardware category list. Now in the Unit settings you can select this device in the list.

            2 months later

            I’m also using ST-901 and I don’t see the battery percentage yet, asked the Chinese engineers for the protocol. how to send it to you?

            sinotrack-protocol.pdf
            188kB

              Hello, grad63 ,

              These devices are already supported in our application.
              The battery percentage has also been corrected.
              You can already change the device type in the settings of your unit!

              If you have any questions, write to us again!

                a month later
                ashe unstickied the discussion .
                2 years later

                boa noite, porque o modelo ST-901 não esta aparecendo mais na opção de dispositivos? ele foi substituido por qual nome de dispositivo agora?

                • kula replied to this.

                  Dear EmersonDronesVdeosAreos,

                  Try to use Sinotrack ST-901 device type.

                  If you have any further inquiries, feel free to reach out to us.