Hello!
Please filter wrong message “from future”. This message broken current position on map.
This wrong message (current time + 3 hrs and position.valid - false in toolbox), sinotrack st-901m sends one time when power on. And next 3 hrs ruhavik show current position from this message, instread actual.

  • ashe replied to this.

    andyworx Hello!
    Thank you for reporting this issue. As far as we can see, you probably deleted the unit and created it again, so this message doesn’t exist at the moment.
    We will look into this issue and try to fix it.

    Hello!
    This packet st-901m send one time then power on, and st-900 model dont send this.

    • ashe replied to this.

      andyworx Hello!
      At the moment, the application displays just data that is the last one by the time of the message and they are not processed additionally.
      Thank you for letting us know about this issue, we will work on a solution to check the validity of the last location. This will take some time to fix. We are sorry for the inconvenience.

      For your part, you can additionally check the tracker settings. Perhaps there is an additional setting that leads to the sending of such a message?
      If you have additional information on this model of the tracker, for example, a protocol, then you can send it to us and perhaps we can add this model to the list.

      7 days later

      Hello query I have tried to upload the new ST901A + to Ruhavick but it does not upload it is the new 11-digit ID, can you help me?

      • ashe replied to this.

        JorgeBotteri Hello!
        Could you clarify if you have a problem with creating a unit or connecting a tracker to it?
        If there is a problem with the connection, then please try using the ID in unit settings as 0 + tracker ID.
        If the problem persists, please write to us about it in more detail at support@gps-trace.com with your username, IMEI and tracker model.

        10 days later
        14 days later

        I’ve been getting battery percentage on my ST-903 for several weeks now.

        Awesome, thank you for the effort!

        I had to delete and re-add them in Ruhavik.

        I’m also using ST-901 and I don’t see the battery percentage yet.

        Did you plan to implement battery percentage for all Sinotrack models?

        Also, please consider adding the ST-903 explicitly. It works as an ST-904 but less guesswork is always better.

          Hello, Trkr ,

          Please write us an email to support@gps-trace.com.
          In the email, please specify login and unit ID with Sinotrack ST-901 device, we will check it aditionally.

          Also, if possible in the letter, indicate a link to this topic on the forum.

          7 days later

          Trkr Hello!
          The Sinotrack ST-903 has been added to the Hardware category list. Now in the Unit settings you can select this device in the list.

          2 months later

          I’m also using ST-901 and I don’t see the battery percentage yet, asked the Chinese engineers for the protocol. how to send it to you?

          sinotrack-protocol.pdf
          188kB

            Hello, grad63 ,

            These devices are already supported in our application.
            The battery percentage has also been corrected.
            You can already change the device type in the settings of your unit!

            If you have any questions, write to us again!

            a month later
            ashe unstickied the discussion .
            2 years later

            boa noite, porque o modelo ST-901 não esta aparecendo mais na opção de dispositivos? ele foi substituido por qual nome de dispositivo agora?

            • kula replied to this.

              Dear EmersonDronesVdeosAreos,

              Try to use Sinotrack ST-901 device type.

              If you have any further inquiries, feel free to reach out to us.