Kingneed T8800 T15400

Kingneedold

Cant add my devices
Already try different settings port nothing works
I used the old gps trace and it wirks perfectly 2 years ago now i add it on the new platform and its imposible to see it online .I work with this device many years i know it very well algo have the protocol if needed to be integrated can you help with that please

kuko

Let’s find out why you can’t see your tracker on the system. Can you contact us to support@gps-trace.com and provide to us info about your account and ID of your tracker?

Kingneedold

kuko yes done

Kingneedold

Still dont have any news about hope they can tell me whats the issue

kuko

Kingneedold
Your tracker connects and disconnects in random time.
Turn it on and let it work for a while. Diagnostics can usually take up to several days.