Hello!
Have you set the time zone 0 (UTC) on your tracker?

entao esse aparelho tr02 tem o comando timer ,eu fiz e ele respondeu ok,esse comando vi no maual dele

8 days later

Hello!
In our data we do not see the connection of the tracker with such IMEI, please check how your tracker works through direct requests to it. If it works well, send us your information, a description of the problem with screenshots to our email - support@gps-trace.com

6 days later

tentei varios ips e portas mas nada .nao fica online so rastreia por comando sms na plataforma nem sinal

os comandos mandados pro aparelho responde ok ,quase todos ips e portos q me passaram mas nao funciona ,utc tmbm ok server ok url ok.menos na plataforma preciso de ajuda

Hello!
Did you send information to us by email?

a year later

Hello everyone!

I have tk star tk915. How can I setup my device for work with ruhavik app?

Thanks)

  • ashe replied to this.

    opa Hello!
    You can try setting up the unit in your application to:
    Device Category - LEGACY
    Device Type - Wonlex Waterproof kids watch
    or
    Device Category - LEGACY
    Device Type - ES-GP06
    And then configure the tracker for the port and server specified in the unit menu - Tools - Common.

    Please write about the results, it may help other users.

    • opa replied to this.
      4 days later

      ashe I can’t find Tools-Common in that device…

      • ashe replied to this.

        opa Hello!
        I apologize for the mistake.
        Please configure the tracker for the port and server specified in the unit menu - Settings - Common.

        2 months later

        здраствуйтє не могу настроіть GT02A все настройки прошол на карте не видно тк110 не видно CONCOX тоже GT O2a тоже мой емейл IMEI:352672101374635
        пожалуста помогите

        ниделю мучаусь как настроить ево на оранже старие настраивал за пол часа а вот те что пришли не получается

        • ashe replied to this.

          Vikt Hello!
          You can see information here https://forum.gps-trace.com/d/340-how-to-connect-trackers-of-types-gt06-gt06n-gt02-gt02a-tk110-and-etc
          Also please try to identify your tracker on id.wialon.net as one of the devices Xexun, Coban, Concox.
          If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without or maybe separate ID of tracker).
          After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.

          2 years later

          Hi Team, how do I remove my lekemi device from the app and reassign the id to another account?

          • kuta replied to this.

            Dear cueconsult
            To delete a unit, go to the unit’s card in the menu with three vertical dots in the right corner and go to the Settings section. In the Settings section, click again on the menu with three vertical dots and select Delete unit.
            After deleting a unit, you can use the tracker in another account.

            3 months later

            IMEI registration is mandatory in our country. How do I change IMEI?

            • kuta replied to this.

              Dear atillacokun
              Could you clarify your question in more detail, what exactly do you mean?
              The tracker IMEI is a unique identifier that is assigned to the tracker at the manufacturer’s factory.
              In most cases, it cannot be changed; only some tracker models allow this.

                kuta There was a tk915 imei change code, the seller gave it to me, I wrote the new imei imei123456 and it was done via SMS, I forgot the rest of this command.

                • kuta replied to this.

                  atillacokun
                  Judging by the instructions for your tracker, which we have https://gps-trace.com/en/devices/tk-star-tk915#instructions, it does not have the ability to change the IMEI number.

                  “123456″ looks like the default password used for SMS commands for the tracker TK-Star TK915.

                  Tell me, for what purpose do you want to change the IMEI of the tracker? Changing it may lead to the fact that if the number matches the number of another tracker, then problems may occur with receiving incorrect data from another tracker in your account, and vice versa, your data may begin to go to another person.