Boa tarde
Estou tentando configurar um rastreador GV55, porém quando conecto ao PC através do cabo usb, o PC não reconhece o dispositivo, o que faço agora?
Rastreador GV55
FabioBarbosaGomes Hello!
We cannot exactly help you with setting up the tracker since the setting is different for all trackers.
First of all, try to see if everything matches the instructions for setting up the tracker. It is possible that you additionally need to install software to configure the tracker; in this case, you can also make sure that the tracker is charged and, if necessary, in accordance with its instructions, that it is turned on.
But best of all, in this case, try to contact the manufacturer or seller of the tracker.
4 months later
Obrigado
FabioBarbosaGomes Hello!
If you can solve your problem, please share the solution. Perhaps this can help other users.
6 months later
FabioBarbosaGomes vc tem o ip e porta da plataforma?
posso te ajudar com os comandos via sms
para seu equipamento ser reconhecido vc precisa ter o cabo especifico do fabricante e ter os drivers instalados
RobsonAlves FabioBarbosaGomes Hello,
Just for information:
Each unit in the Ruhavik application can have a separate server address and port. To find out where you need to direct the device, create a unit in the application, then you can see the server address and port in the Common settings of the unit.
More information about unit creation by the link. – https://help.gurtam.space/en/article/how-to-create-a-unit