Trips/Track

Derk

Hi friends,
current position of the car is displayed correctly, but the problem is with building the track (it builds the track only at the points where the acc alarm worked). What could be the problem and how to fix it???

And another question: why is nothing displayed in the “Trips” section?
What is the difference between the information in the “Track” and “Trips” sections?

ashe

Derk Hello!
Trips are determined according to their name when data on movement and speed come from the tracker, that is, when, according to the received data, the period of movement of the unit can be distinguished.
The track is built on all messages with coordinates that come for a selected period of time. If you do not have any points on the track, then you have no messages with these points. You can check this in the Toolbox (unit menu - Tools - Toolbox - the section with messages at the bottom).
If you do not have enough messages in the Toolbox, then you can try to configure the intervals for sending messages on the tracker.

Derk

I checked data changes interval through the Toolbox.
Previously, data was updated with an interval of 3 minutes, now I have set the interval to 10 seconds,
In this case, information from the tracker is correctly displayed on https://tools.gurtam.space/

Nevertheless, the track is built with a huge interval (at the acc alarm worked end points), and trips is not displayed at all
Why??????

If necessary, for check it, I can provide in PM my login and a link to https://tools.gurtam.space

ashe

Derk Hello!
Unfortunately at the moment, the links you provided have expired.
Please write to us via email - support@gps-trace.com, indicate the problem (you can make a link to the forum), your login, as well as the unit ID with which you had a problem.

Derk

Ok, now I will send you a login and a full link to https://tools.gurtam.space
Please check & fix this bug. Thx!