Trax S15

InformacaoGestyaBrasil

Boa tarde,
estou configurando um equipamento Vista Trax S15, mesmo direcionando IP 193.193.165.166
e porta 20906
mas o servidor não recebe o ACK.

ashe

InformacaoGestyaBrasil Hello!
We have device support Vista Trax TS15
Since your device has a slightly different model, and maybe the manufacturer, we can’t say for sure whether your tracker will work with our application.
Please try to identify your tracker on http://id.wialon.net/ as the device Vista Trax TS15
If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or no)
After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.

InformacaoGestyaBrasil

rost

Hello, InformacaoGestyaBrasil ,

Did you try to identify your device on http://id.wialon.net/ as the device Vista Trax TS15?
Can you send us a screenshot?

This is necessary in order to understand whether the correct data has been entered when setting up the unit. If the data is entered incorrectly, the device will not work in the application.

In any case, write to us at support@gps-trace.com, indicating your login. Also in the letter, send a link to this topic on the forum, so that we understand what is at stake.