ashe Thanks now I can see the unit connected online.
one more problem is that the GPRS and the GPS off do this means the device is faulty. message from SMS below
Power: ON
Bat: 100%
GPRS: OFF
GPS: no gps
ACC: OFF
Door: OFF
GSM: 10
Oil: 0.00%
APN: safaricom,saf,data;
,,;
IP: 193.193.165.37:21931
Arm: ON