Plaha7 Hello!
If you have a problem with turning on the tracker itself and there are problems in its operation, then please try contacting the seller or manufacturer of the tracker. They will be able to tell you exactly whether a firmware update is needed or the problem is a tracker malfunction.
We also want to note that the forum is dedicated to helping users of our application and information about setting in another application is not relevant to this. If you enter data that does not correspond to the topic of the forum, we will delete it.