Dear GracilianoCB300
For questions about setting up a tracker, we recommend contacting the tracker manufacturer or seller directly; they are the ones who have the most complete competence.
Please write to us at support@gps-trace.com with the login, unit ID and model and manufacture of the device, screenshot of device configuration (SMS commands and device’s answers), photo of the device and link to this topic, then we will try to check additionally and help you.
