This forum was created for users of the GPS-Trace team for personal GPS tracking platform applications: Forguard, Ruhavik and Petovik.
As far as we can judge from the instructions for your tracker, if the sleep123456 shock command is executed, if there is no shock for 5 minutes, the tracker will work in “sleep by shock” mode, GPS shut off, GSM works in low consumption. Vibration, SMS, calling can wake up the tracker.
How do you know that a tracker is online? How long after the tracker is stationary?
In any case regarding the operation of the tracker, it is best for you to directly contact its manufacturer or seller. They are the ones who have the most complete expertise in this matter.