AndriiRubinskyi
At the moment our system is working correctly.
If you need to see your vehicle in Ruhavik, then you should have a tracker installed on it.
So after creating account you need to do the following:
- To create a unit in the system. – https://gps-trace.com/en/help/ruhavik/create-unit
- And direct your device to the server and port specified on the Hardware tab in the Unit settings.
- Set the UTC 0 time zone
For most trackers, regardless of your location, set exactly the UTC 0 time zone. In the application, your local time zone is determined from the data of the device (phone or computer) on which you use it.
- Configure the APN
Configure the APN according to the provider of the SIM card you are using with the tracker. Depending on the provider, this can be just the APN or also the APN username and password.
To work with the Ruhavik application, it is better to use the TCP protocol for Coban tracker.
If you have additional questions, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you."
