Dear EQIMEXEQIMEX
At the moment our system is working correctly.
For questions about setting up the tracker, we recommend that you contact the manufacturer or seller directly; they are the ones who have the most complete competence on this issue - https://teltonika-networks.com/support/product-support/
As far as we know, Teltonika technical support works quickly.
If you cannot find problem, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration and link to this topic, then we will try to check additionally and help you.