Please inform me that where I can On email notification for connection lost of device.

Hello! Does it work on new GPS Trace?

kiaon We have not implemented yet the sending of notifications by email.

zibr Сделайте, пожалуйста, данную функцию.

we also need the email notification Gruß Martin

Notification to Email

serega2104

Добрый день. По поводу уведомлений на email очень нужно)))

farbulo

Hi
I have a question.
Not work email notification in-out geofence!!
Very important!
THX

kuko

We have no plans to implement email notifications in the near future.
Describe in more detail how you work with such notifications? Perhaps we could offer a better alternative.

minigranis

Well I for one relied alot on geofence notification to email function as “surveillance” if my stuff gets moved, ie stolen.
I monitor ATV, Boat and PWC.
Geofence notification to email option is great to know if an tracked items gets moved without your self beeing around, ie stuff that I keep at my cottage for instance.

kuko

minigranis What about push notifications in Android/iOS versions of GPS-Trace?

minigranis

That would for sure work and be even better then mail !
Do you have that available now ?

kuko

minigranis Yes, just install the application from the Google or Apple appmarket and try it.

minigranis

I cant login in the GPS-Trace app on android, trying with the same userid/pwd as I have in my web browser on PC that works fine…
In the app I get Login error - Access denied.

kuko

minigranis Did you install this application?

minigranis

Now I have :-) Is it the “eye” on the geofence that toggles the push messages on/off ?
Will I get notified even if the app is not running ? (Ie after a phone restart if I dont start the app manually)

kuko

minigranis

Will I get notified even if the app is not running ? (Ie after a phone restart if I dont start the app manually)

Yes, push notifications work even if the application was not open

Is it the “eye” on the geofence that toggles the push messages on/off ?

“Eye” only works on displaying the geofence on the map. Notifications will keep coming.

el_bueno222

kuko I have the app installed in my android phone but I don´t receive any notification. I have already checked that the app has the notifications enabled but I still I don´t get any notification. If I log into the website I can see all the notifications, but none of them come thought push notification to the phone

ashe

el_bueno222 Try uninstalling the application and reinstalling it, possibly due to the latest updates, your installation got in the moment of reconfiguring our internal resources

el_bueno222

ashe App uninstalled and installed again but notifications still don’t come through. I can see all notifications in the web, but could the issue be related with my units being legacy?

ashe

el_bueno222 Hello!
Do you see notifications in the notification tab in the application?
If this is the case and push-notifications are not suitable for you, then most likely it is connected with the settings in the your phone. Different phone models have different settings to enable or disable push-notifications.

el_bueno222

ashe yes, I can see the notifications in the notification tab in the app, and as I mentioned before I already checked that notifications are enable for the app, but still they are not coming through push notifications. I work in IT, and I’m pretty sure the notification settings in my phone are fine.
Is anyone with legacy devices and an Android phone receiving push notifications?

ashe

el_bueno222 Hello!
Write to us IMIE units (ID), which do not receive push-notifications

el_bueno222

ashe Is there any way I can send you a private message with the ID?

ashe

You can also write about your problem and attach your data to our mail - support@gps-trace.com

el_bueno222

ashe I just sent you an email with all the data