TK110 online but not work

help …please…
ID:027042399717
online but not tracking ..not look in maps
Hardware
Resiont TK110 or Xexun
IP:193.193.165.37
Port: 32329

in site id.wialon.net …. work normal…send mensages normal in port: 20488

thanks.

user : smurilo
units:Fase250
help …please…
ID:027042399717
online but not tracking ..not look in maps
Hardware
Resiont TK110 or Xexun
IP:193.193.165.37
Port: 32329

in site id.wialon.net …. work normal…send mensages normal in port: 20488

dear friend, as you can see on the site the unit is still online but does not show the location.
The IP and Port are correct. Could you talk to your system administrator for help …
in - tools - toolbox - below site message
The tracker data is as follows:
[13/12/2019 09:15:00] 300: device connected
{
event_code : 300
event_origin : “gw/devices/459897″
event_text : “177.25.155.121/connected”
id : 459897
ident : “027042399717″
origin_id : 459897
origin_type : 11
source : “177.25.155.121″
timestamp : 1576239300.736245
transport : “tcp”
}
sent to my device message: SERVER,666666,0,193.193.165.37,32329,0#
but still online without location.

thank you very much.

I’m giving up to include this crawler on the site … it doesn’t work..I will delete it … thanks for your attention …