I tried to log in under my old account. login - rmtx1 But the system says that the login is not correct. I registered a new one alexandr.k1@td-rtr.by I’m trying to add my device to a new account. teltonika gh1202 IMEI:353976014652832 But the system responds that this device is used in another account.

rmtx1 Try reset password on user rmtx1.

i am Trying reset password on user rmtx1 but i do not get email for reset password

rmtx1 The letter to email from the old orange.

i am Trying reset password on OLD user rmtx1 but i do not get email for reset password

rmtx1 No request to reset password. Try again.

Try using old account or create new

AugustoArago

Bom dia!
Como faço para reativar o meu acesso?

chol

AugustoArago
https://gps-trace.com/en/quickstart/getting-started

rmtx1

Yes you all is true understood. I don’t get request to reset password.
email alexandr.k1@ramtex.by
I tried today but got nothing.

chol

rmtx1
mail.ramtex.by[178.124.163.83]:25: Connection timed out)
This is a problem with your email server.

rmtx1

I checked
telnet mail.ramtex.by 25
everything works
But I don’t get mail

chol

rmtx1
May be firewall on mail server.
telnet 178.124.163.83 25
Trying 178.124.163.83…

rmtx1

what country is your server in?
what is the ip of your server?

chol

rmtx1
NL

rmtx1

can you setup password for me . and send password to my new email kg2@tut.by

rmtx1

https://mxtoolbox.com/domain/mail.ramtex.by/

rmtx1

I have access to the mailbox alexandr.k1@ramtex.by
I can send a letter from it
I send from another email to alexandr.k1@ramtex.by test letter and it comes.
But some communication problem from your NL server to the mail server mail.ramtex.by
Help restore access to my rmtx1 account alexandr.k1@ramtex.by
Or you remove the device from this account

teltonika gh1202
IMEI:353976014652832
Версия:2.4.1.230
phone No : +375298516223

I will then add this device in a new fresh account.

chol

rmtx1
You can delete it yourself in the object settings.

rmtx1

tell me how to do it?
I searched for how to remove but did not find.

chol

rmtx1
Please send request to delete unit from alexandr.k1@ramtex.by on support@gps-trace.com
Try use Hardware Teltonika device type.

rmtx1

ashe

rmtx1 Hello!
Perhaps at the time of sending the letter there was some kind of error, but at the moment our email is available.
If you have a need to send us an email, you can do it now. If you again have a problem with sending, please write here and attach a new screenshot.