Movement ST310U

borisbnh

Does the ST310U have a movement setting, like if someone, for example, just pulls the motorcycle a little to the side, does this notification come through the Ruhavik app? how do I do? is it only for premium?

kuta

Dear borisbnh

As far as we can see, your tracker can send the movement.event parameter. At the same time, as you indicated, you can configure the receipt of notifications using Own Notifications, which are available to users with a premium subscription.

This parameter movement.event is boolean parameter. Accordingly, when setting up your own notifications, you must set the notification type “Alarm on parameter”.

At the same time, it is necessary to pay attention to the fact that any tracker, even if it stands still, can send coordinates with minor changes. Accordingly, not any movement of the motorcycle will be defined as movement.
In order to find out exactly what actions in relation to the vehicle will be determined suitable for such a parameter (how much and how quickly the motorcycle should be moved), it is better to contact the manufacturer of the tracker.

Please do not hesitate to write to us again if you have additional questions, we will try to help you.

borisbnh

Dear Kuta

This is what I would like more details, the manufacturer has this option, it is already configured and I can see through the motion.event that it was moved, but I do not receive it as a notification, I can only see it if I enter the application and in the last messages confirm that this movement has occurred. the equipment is configured not to continue sending messages while there is no movement or it is turned on.

Another doubt, how long does it take after the vehicle is stopped for movement.event to return to false?

and how long is the vehicle stopped after switching off the ignition considered as parked?

rost

Hello, borisbnh

To receive notification from motion.event parameter try to use Own notification.
And if the parameter really comes, you will definitely receive notifications for one of the selected sending options.

Another doubt, how long does it take after the vehicle is stopped for movement.event to return to false?

The parameter itself is on the device side. And its change depends only on how devices detect it.
On this issue, please contact the manufacturer or seller of the device directly. It can also be found out experimentally.

and how long is the vehicle stopped after switching off the ignition considered as parked?

Our application is not yet able to detect trips based on ignition. We focus only on the speed coming from the device to messages.
If there are no messages, then parking is detected after the last message after 5 minutes.
If messages arrive after stopping at zero speed, then parking detection occurs within 2 minutes.

Write to us at support@gps-trace.com, in the letter indicate the unit ID in the system and a link to this forum topic, then we can check the issue with notification further and try to help you.

borisbnh

rost To receive notification from motion.event parameter try to use Own notification.
And if the parameter really comes, you will definitely receive notifications for one of the selected sending options.

I tested it and unfortunately it didn’t work as well as I wanted it would, as someone, no matter how small the movement, moves the vehicle, it would notify you through a notification in the style of the beginning of a trip

As I said, the device detects any movement, no matter how small, but in the Ruhavik app it always shows the last message that would be true, I imagined that with a few minutes without movement it could show false, as if it were a stop

Sometimes I stop the vehicle for 2 minutes, for example, and I notice that it is not listed as parked, my equipment, as a way to save the battery, ends up sending a message 30 seconds after turning off the main battery, so I thought that turning off the ignition and keeping it stationary for 1 minute would appear as parked

I’ll send the email with ID for you to take a look.

borisbnh

my equipment sends the value (true) when the movement occurs, through the parameter “movement.event”, I created the custom notification to notify when the movement occurs, and I receive it normally, but as the app receives the value (true) it keeps even for example the vehicle without movement again for a long period and does not return to (false) as in the parked style that resumes the value with a certain time. Is there any possibility for this correction?

kula

Dear borisbnh,

Our system only works based on the messages that your tracker sends. Therefore, this also applies to parameters and their values.
In Own notifications, you can configure notifications on parameter change. That is, you will receive a notification if the value changes from True to False and vice versa.

The second option is, for example, to set a certain tracker mode that does not forward messages when it is in a parking state. In this case, you can use the notification function if the tracker stops sending messages, or when the tracker resumes sending messages.
But the minimum interval after which you will receive a notification is 5 minutes.

In any case, please email us (support@gps-trace.com), send us your login and unit ID, we will analyze your question in more detail and try to help you.

borisbnh

Hello!

I think I ended up not explaining very well, but I’ll try here:

when the movement occurs, the vehicle receives “movement.event” as (True), but unfortunately the equipment does not send the message saying the movement has stopped, and then this parameter within Ruhavik is set to true, not returning to (False), the what I would like to see is if this parameter could not work like Parking, in which since there was movement and it received the message (True) if after 5 minutes without receiving information from the equipment it could not assume the value (False) forcibly by the system to create the situation that if movement occurs again after this period the custom notification can work.

Thanks

kula

Dear borisbnh,

Thank you for your answer, we understand your question.
At the moment, the system is based only on the parameters and their values that come into the system, so for our part, we cannot change the value.

But in any case, we will discuss your question with the team. Thank you for your suggestion!

borisbnh

Thanks for the answer!

As I said, unfortunately the equipment does not send the value (False) it only assumes it internally as it happens in the parking lot, so if in the future the Ruhavik APP could use it in the same way as in the parking lot, it would be interesting, 5 minutes without new communication would go from (true) to (false)

kuta

borisbnh

Thanks for your clarification.
As we put it, we will discuss with our developers the possibility of adding such a feature to the application.

If you have further questions, please let us know, we will try to help you.

borisbnh

I had a doubt, in this case in relation to parking for 2 minutes, it is necessary that the device remains during this period sending a stop message with speed = 0 or the system receiving the last message for example after the vehicle stops 5 seconds later it will count to mark the parked with 2 minutes?

kuta

Dear borisbnh,

Our application detects parking in 2 cases:

When the system did not receive any messages for 5 minutes. After 5 minutes without messages, the application determines the parking.
If the system receives messages about speed=0 within 2 minutes. If any value other than 0 arrives, the countdown starts again. Thus, the system must receive speed 0 messages for 2 minutes to detect parking.

Please do not hesitate to write to us again if you have additional questions, we will try to help you.

borisbnh

Thanks!
I will leave the equipment configured to send only a single message a few seconds after switching off the ignition with value (false) and speed = o, so that the system understands that from that moment on 2 minutes can assume the status of parked.

kuta

Dear borisbnh

Sounds great.

If you will have any more questions, write, we will try to answer.