🧾 Device Instructions on the GPS-Trace website

kula

If you're using a GPS tracker for your vehicle, you may have experienced the frustration of setting it up. Without clear instructions, it can be difficult to understand which commands to use when configuring the device.

But don't worry, we're here to help! Our goal is to make the configuration process as simple as possible for you 😉

So, we've decided to improve our website by adding comprehensive information on the SMS commands of popular trackers and providing user manuals.

With this information now readily available on our website, you can quickly find all the information you need to configure your device and connect it to our application. This streamlines the process and makes it much more user-friendly.

📍 Just click on the Devices tab → Devices, select the desired tracker and obtain the necessary information in the Instructions section.
[upl-image-preview url=https://forum.gps-trace.com/assets/files/2023-02-08/1675864293-313715-group-100.png]

We're constantly updating our resources, so be sure to check back regularly for updates. Go to our website and find everything you need in one place!
[upl-image-preview url=https://forum.gps-trace.com/assets/files/2023-02-08/1675864359-750149-group-99.png]

If you need help with configuring your device and connecting it to our platform, please send an email to support@gps-trace.com, we will do our best to support you.

Also do not forget to leave your comments in our social networks, we really appreciate your feedback! 🧡

agussupriono

kula Sangat membantu 😃

kula

Dear agussupriono,

Thank you for your feedback!

agent-x

I was using an ST 901 gps tracker on my vehicle. It worked perfect but later when i change sim card and install it in a second vehicle, it rings when called but does not reply OK for any command now does it respond to any sms. Please how can I solved this challenge

kula

Dear agent-x,

Thank you for reaching out to us.

If your device is not responding to SMS commands, there could be a few reasons for this.

We recommend that you first check if the device is turned on and that the tracker battery has enough charge.

Additionally, please ensure that the SIM card balance is sufficient and that there are no issues with the SIM card itself. To verify this, we suggest contacting your mobile operator.

It’s also worth checking the configured tracker mode to ensure that it is set up correctly. If you’re unsure about this, we recommend contacting the manufacturer or seller of your device for assistance.

If you continue to experience issues, please feel free to email us at support@gps-trace.com with your login and unit ID. We will check your issue on our side additionally.