My device tk star 905 is offline. No yellow light flash no blue light flash. I am conected but still is offline.

Hello, dear Valentina We have replied to your email, please check your mailbox. Duplicate the answer here: "Please specify unit ID or login of your account, then we can check your issue and try to help. Also, in this case, check on the tracker side: SIM card balance and traffic limits on it Data sending intervals and tracker operation mode The tracker may have entered sleep mode or some settings have gone wrong. If this does not help, write to us again with the login or unit ID."

Hi sorry to trouble you but u gave the same problem, unfortunately my car has been stolen and so I don’t have access to my SIM card, is there a commend to send to the SIM card to switch it back online ? I have contacted my supplier Asda and they told me that the 4G is not working although the SIM card is still active and receiving messages.

Hello, SteveClark We answered you in your forum topic. Please, check the answer here. – https://forum.gps-trace.com/d/3127-tk-star-905-tracker-offline

My device tk star 905 is offline. No yellow light flash no blue light flash. I am conected but still is offline. kula replied to this.

razvansibeche If your TK-Star 905 is offline and no lights are flashing, please check the following: Battery & Power – Ensure the device is charged and the power button (if any) is on. SIM Card – Check if the SIM card has balance, active mobile data, and is properly inserted. Network Signal – Test in an open area to ensure good GPS and GSM signal. Restart the Device – Try turning it off and on again. If the issue persists, please let us know at support@gps-trace.com with the login, unit ID and link to this topic, then we will try to check additionally and help you.

Hi i have the same problem my tracker seems to be offline from the app the yellow light is solid and the blue one flashes my ID is:9058636715 Thanks

CharalamposKolokotronis Here are some troubleshooting steps you can try: Check the SIM card balance and data plan - Make sure your SIM card has sufficient balance and data allowance. Verify network coverage - Ensure the tracker is in an area with good mobile network coverage. Check APN settings - Incorrect APN settings can prevent the device from connecting to the internet. Verify these settings match your mobile provider’s requirements. Restart the tracker - Power cycle the device by disconnecting and reconnecting the power source. Verify server settings - Check that the correct server address and port are configured in your tracker.

Tk star 905 not working. Offline

palmpje5

HEB JIJ VAN LIBARA SIM ERIN ZITTEN??

palmpje5

LIBARA 1 GROTE OPLICHTING WEG 30 EURO OMDAT IK EEN PREPAID SIMKAART ERIN ZITTEN, OMDAT IK ER NIET MEE BELDE (NEE DE TRACE TRACKER ZIT IN DE AUTO) HEBBEN ZE MIJN NR MAAR ERUIT GEGOOIT WEG 30 EURO

kuta

palmpje5
Hello, it looks like your mobile provider deactivated your prepaid SIM card because it was not used for outgoing calls or messages for a certain period. This is a common policy with some telecom providers.

To avoid this issue in the future, we recommend contacting your provider to check if there is a way to keep the SIM card active without making calls. In some cases, sending an SMS occasionally or topping up the balance can help.

If your GPS tracker is no longer connecting, you may need to install a new SIM card and verify that the APN settings are correctly configured. Let us know if you need further assistance at support@gps-trace.com with login and unit ID.

EdgarRicardoJuarezMurillo

Oiga una pregunta el GPS se me cayó y lo destape xq no encendía y note q tiene una especie de piedra rosada cuadrada y está rota cree q este dañado??

EdgarRicardoJuarezMurillo

Oiga una pregunta el GPS se me cayó y lo destape xq no encendía y note q tiene una especie de piedra rosada cuadrada y está rota cree q este dañado??

kuta

EdgarRicardoJuarezMurillo
Hi! If you’ve opened your GPS tracker and noticed a broken pink square component inside, this could indicate serious damage to the device. This component might be a critical part of the tracker’s circuitry. Opening and tampering with GPS trackers is not recommended as it can:

Damage internal components
Affect device functionality
Void the warranty
We recommend:

Not attempting further repairs yourself
Contacting the device manufacturer or seller for professional repair service
If the device is under warranty, check if it’s still valid
Useful links:

Why GPS trackers may not work

BelalAboHelal

Hello.
I got the tkstar i got two lights
Blue and yellow but device is offline.
Whats the problem here ?

kuta

BelalAboHelal
Hi! 😊

When your TK-Star tracker shows blue and yellow lights but remains offline, this typically indicates a few potential issues:

SIM Card Issues:
Check if the SIM card has sufficient balance
Verify if the mobile data is activated
Ensure the SIM card’s data limit hasn’t been exceeded
Device Configuration:
Make sure the APN settings are correctly configured for your mobile operator
Verify that the server and port settings are correct
Confirm the time zone is set to UTC 0
Signal Reception:
The blue light usually indicates GPS signal
The yellow light typically relates to GSM/cellular network
The device might be in an area with poor network coverage

To resolve this:
Check your SIM card balance and data plan
Verify all configuration settings
Try moving the device to an area with better signal coverage

If the problem continues, please contact us by support@gps-trace.com email with your login, unit ID and explanation of the issue so we can help you better.

Useful links:

Why GPS trackers may not work

Oppo

gps tidak terbaca di hp

kuta

Oppo

If your GPS is not being detected on your phone, here are the main solutions:

Check your phone’s GPS settings:

Make sure GPS/Location is enabled in your phone settings
Allow location access for the tracking app
Check if your phone is in power saving mode which may limit GPS

If using WiaTag or Traccar Client:

Verify the app has proper permissions
Check if the app is running in background
Ensure correct server settings are entered

For GPS trackers:

Check if the device has power
Verify the SIM card has sufficient balance and data
Make sure the tracker is not in a shielded area (underground parking, building, etc.)
Check if the tracker settings are correct (APN, server address)

If the problem continues, please contact us by support@gps-trace.com email with your login, unit ID and explanation of the issue so we can help you better.

PiyoNet

Gps tkstar 905 saya offline, lampu indikator tidak berkedip.
SIM-card pulsa dan data masih ada

rost

Hello PiyoNet ,

Please email us at support@gps-trace.com providing account email or unit ID, then we can check your issue and try to help.
We are waiting for your email.