tk102 coban using hexa protocol

marciosantosbrsp

HI everybody, I have more than 5 tk102 from coban working for a long time, now in 2022 I got one from aliexpress and it is not working like the others, looking at the log , Ive discoverd that it is working in hexadecimal protocol. I tried to talk to coban sellers, but they sad that the protocol is the same, but when I show the log to them, they stop to talk to me in skype. terrible the way that they work. I would like to know if some one had this situation or know something about it. thank you.

kula

Hello, dear marciosantosbrsp

Please provide us with login, unit ID and screenshot of the device configuration (SMS commands and device’s answers) and link to this topic to support@gps-trace.com, then we will try to check and help.

Unfortunately, due to the huge number of Chinese devices, faulty trackers may come across. Therefore, if the reason is in the device itself, most likely we will not be able to help you.
But anyway, write to us by email, we will check the device on our side.