MV55G not connecting to 86505.flespi.gw:31208

shtrudel1

I tried to configure a Micodus MV55G to connect to your flespi middleware, but I don’t see that it’s able to connect.
All SMS commands are working fine.
Here is the output from the PARAM# command (I masked the ID, IMEI & phone numbers):
ID:191********
IMEI:86*************
APN:wholesale
IP:86505.flespi.gw:31208
TIMER:300,5
SPEED LIMITE::100km/h
ANGLERPT:10
CENTER:9*********
SOS:*******,*******
LANG:EN
GMT:0.00

kuta

shtrudel1
If you’re trying to connect your tracker to the flespi platform, please contact their support directly. Our platform is built on top of flespi, but they are two different platforms.

If your question is about connecting your tracker to GPS-Trace, please email us at support@gps-trace.com
with:

your account login,
the unit
ID,
screenshots of the device configuration (SMS commands you sent and the device’s replies),
and a link to this topic.

We’ll review the details and do our best to help.

shtrudel1

The flepsi address is defined on the instructions on the Ruhavik account… So this should be your agent.
Look at the screenshot.

kuta

shtrudel1
Yes, our platform indeed operates based on the flespi middleware.
If you are using Ruhavik, please follow these steps to connect your Micodus MV55G tracker:

Make sure your SIM card is properly inserted and has an active data plan.
When creating a unit, make sure you use the correct identifier.
For Micodus trackers, you may need to use the device ID instead of the IMEI.
In addition, you must add a leading zero to the ID when entering it in the ident field.
For example, if your device ID is 7540002553, you should enter 07540002553 in the ident field.
Configure the APN settings according to your SIM card provider.
Set the time zone to UTC 0.
Configure the server address and port specified in the unit card under Settings → Hardware in the app.

If you are still unable to connect your tracker to our platform, please email us at support@gps-trace.com
with the following details:

your account login,
the unit ID,
screenshots of the device configuration (SMS commands you sent and the device’s replies),
and a link to this topic.

We’ll review the details and do our best to help you.

shtrudel1

I still need help with this issue.
I purchased a subscription, but unable to connect the MV55G to your tracking system…
I also have a Teltonika FMM00A connected to your system, but the Micodus is not able to connect.

rost

Hello shtrudel1 ,

Thanks for your request!
In such cases just email us at support@gps-trace.com specifying account email or unit ID, then we can check your issue and try to help.

By the way, in most cases it is enough to add 0 in the beginning of your device ID, that you specified when creating a unit. In most cases it will work. This issue is on the manufacturer’s side, as according to their protocol, the device ID shouldn’t contain a leading zero. However, the devices themselves send this leading zero, preventing us from correctly identifying them. We’ve contacted the manufacturer several times, but the issue remains unresolved.