Dear support,
I’m using DK09 trackers set up as Concox as device types. Everything works well except for the alarm events. It seems that I get only alarm events for vibrations events. The sent message by the tracker when vibration occurs is : {
alarm.code : 3
battery.charging.status : true
battery.level : 100
channel.id : 23821
defense.active.status : true
device.id : 6408288
device.name : “863829074353002”
device.type.id : 16
engine.blocked.status : false
engine.ignition.status : false
gnss.realtime.status : true
gnss.status : true
gsm.cellid : 2088215
gsm.lac : 0
gsm.mcc : 268
gsm.mnc : 6
gsm.signal.level : 100
ident : “862092060386137”
language : “english”
peer : “3.78.22.61:1568”
position.direction : 0
position.latitude : 40.683624
position.longitude : -9.832963
position.satellites : 15
position.speed : 0
position.valid : true
protocol.id : 13
protocol.number : 22
record.seqnum : 62
server.timestamp : 1749647905.992037
timestamp : 1749647903
timestamp.key : 1749647903.00062
vibration.alarm : true
}
In the case above, I receive well the vibration alarm which is the desired behaviour.
I want also alarm events to be triggerred when ignition status changes. When ignition status changes on the tracker, the message is the following:
{
alarm.code : 254
battery.charging.status : true
battery.level : 100
channel.id : 1187460
defense.active.status : false
device.id : 6408288
device.name : “863829074353002”
device.type.id : 198
engine.blocked.status : false
engine.ignition.status : true
gnss.realtime.status : true
gnss.status : true
gsm.cellid : 271135
gsm.lac : 0
gsm.mcc : 268
gsm.mnc : 6
gsm.signal.level : 75
ident : “862092060386137”
language : “english”
peer : “3.78.105.161:22570”
position.direction : 17
position.latitude : 40.683628
position.longitude : -9.832985
position.satellites : 15
position.speed : 0
position.valid : true
protocol.id : 13
protocol.number : 22
record.seqnum : 40
server.timestamp : 1749657254.5016
timestamp : 1749657249
timestamp.key : 1749657249.0004
}
However in that case, no notification is shown. No alarme events. Am I missing something ?
It is very important in my use case that I get an alarm event when ignition status changes.
I tried to use different GT06 Concox models but it doesn’r change anything.
Thanks a lot for your help !!
