Any one support on imei changing tk303 command ?

EslamZahran

I need support on changing tk303 imei

kuta

Since some commands are working (check123456, reset123456, begin123456) but others aren’t (address123456 and calling), this suggests a specific configuration issue rather than a general device problem.

Here are some recommended steps to troubleshoot:

Verify that the SIM card has sufficient balance and can make/receive calls
Check if the APN settings are correctly configured
Ensure the time zone is set to UTC 0
Try removing and reinserting the SIM card
If these steps don’t resolve the issue, we recommend contacting the device manufacturer or seller as they are most familiar with the specific features and configuration of your tracker model.

Useful links:

Why GPS trackers may not work
About SIM cards for GPS trackers

If the problem continues, please contact us again with your login and unit ID on support@gps-trace.com so we can help you better.

Mohamedbardala

kuta hi . Looks like it’s a general issue with all users i have coban 303f and this problem started 10 days ago

kuta

Mohamedbardala

Could you please describe in more detail what specific problem you are facing?

When device stops working simultaneously, there could be several reasons:

Mobile Operator Issues:
As many countries shut down 2G networks for faster 4G and 5G, 2G-only GPS trackers may stop working, even if 3G or 4G is available. This is due to their inability to connect to newer networks, not an issue with our system. Our system functions based on the data it receives from trackers. Therefore, if this issue arises, it is due to the tracker’s inability to connect to the network.

Device Configuration

Basic Checks:

Confirm power supply to the devices
Verify that the devices are not in a shielded area
Check if the devices are properly installed

If these steps don’t resolve the issue, please email us on support@gps-trace.com with your account details and unit ID and model of the tracker and a screenshot of the device configuration (SMS commands and device’s answers) for further assistance.

Mohamedbardala

kuta first it worked well and let me first about sending sms to the device with any order as example begin123456 the device will reply begin ok so the device is replying and sending messages back .. second if I’m activating acc on alarm messages in the past the device was sending this message regularly when i start the engine but now it stopped … Only what is works sending orders and the device reply ok .. by the way the gprs is working too so i can use banool app.. thank you in advance.

kuta

Mohamedbardala
Our platform is currently operating correctly, so we’d like to understand the issue you’re facing in more detail. Could you please let us know exactly what problem you are experiencing?

If you need further assistance, kindly email us at support@gps-trace.com with your device’s ID/IMEI, tracker model, and your platform login details. This will help us investigate the issue more effectively.