I’m experimenting with the Yuangu YG-T92 4G tracker from China and was wondering if the Ruhavik platform supports it? Or if there are generic settings that can enable me to use it.

    DClyn,

    Many trackers have different names but work on the same protocols. Accordingly, when connecting a device that is not in the list of integrated ones, you can try to select another type of device from the integrated ones. In this case, we recommend focusing on the protocol used by the tracker as well as SMS commands that your tracker understands and responds to.

    We described how you can try to solve this issue in our blog article - Connecting Clones and Non-Integrated GPS Devices: Practical Tips 

    If you are unable to select the type of device yourself, please contact us at support@gps-trace.com and write us your login/email, type, model, tracker manufacturer, and attach instructions for it and a screenshot of the device configuration (SMS commands and device’s answers), we will try to help you.

        3 months later

        DClyn Hi have you managed to find the sms protocols to setup this device as I am struggling to find any

        Gary

        • kuta replied to this.

            GaryDobson
            We hope @DClyn share the SMS commands for your device with you. In the meantime, we recommend checking out our blog article: Connecting Clones and Non-Integrated GPS Devices: Practical Tips.

            If you don’t have documentation for your tracker, you can try sending common SMS commands from popular models listed in the article. If the tracker responds, it may help identify the protocol it uses.

            Many devices share protocols under different names, so selecting a different supported model might also work.

            If you’re stuck, feel free to email us at support@gps-trace.com with your login, device type, manufacturer, and any replies from the tracker — we’ll do our best to help!