Dear BrigittaGal
You are on the forum where questions on usingGPS-Trace platform applications are discussed: Forguard, Ruhavik and Petovik.
The screenshot that you sent us is not from our applications. Most likely you are using Sinotrack app. In this case, you need to contact the tracker manufacturer or the developer of the application you are using directly for help.
In case you want to use our application Ruhavik for monitoring your vehicle, you need to create an account in our system. Please note that our application is free when used to monitor a single vehicle. For more information on how to get started with our applications, please visit https://gps-trace.com/en/how-to-start