DimoNET
Thank you for your detailed question.
In the GPS-Trace platform, command responses can be viewed in two places:
- SetBox - which you’ve already found
- Toolbox - for checking connection logs and command history (except for legacy category devices)
The technical response you’re receiving (with timestamp, response status, etc.) is a system-level confirmation that the command was delivered. However, if you’re expecting a specific format response like “CargoLight(CL3)”, this might be related to device-specific configuration.
To help resolve this issue, please:
Check if your device is properly configured to send responses in the expected format
Verify the command syntax is correct for your device model
Contact us at support@gps-trace.com with your:
- Login
- Unit ID
- Device model and firmware version
- Expected command response format
We will try to check it additionally and help you.