I have an x2 locator (mt-1C), I do not know on what device to connect it to the server
command for the server : 8040000 220.127.116.11 20325
Could you clarify where this command was specified and where did you get this server and port for configuration?
If the issue with the connection is not resolved, please set the tracker to the server 18.104.22.168 and port 31469 for debugging. We will check which data the tracker sends.
Please write to us at firstname.lastname@example.org when you connect the tracker indicating the IMEI of the tracker and a link to this question on the forum.