If you have any problems with the application, please write to us in more detail, we will try to help.
As we can see, unit with this ID is not regisered in our system.
If you need to see your vehicle in the application, then you must have a tracker installed on it.
- Firstly you should register and login in the application. – https://gps-trace.com/en/help/ruhavik/registration-and-login
- Then it will be enough to create a unit in the system. – https://gps-trace.com/en/help/ruhavik/create-unit
- And direct your device to the server and port specified on the Hardware tab in the Unit settings.
- As soon as your device starts sending data in messages to the server, you will immediately see it in the application.
If you have a problem with device configuration it is better to contact the device manufacturer or dealer for the tracker settings.
Also, information on settings can be found in the instructions for the device.
If you have any questions during the process of setting up a unit and device, do not hesitate to write to us.