Proma sat 1000 Next

vadiator

Hello. Pls help connect tracker Proma sat 1000 Next (on board write G1RUS).
Once I was able to connect and no more messages came to the server.
I used model Gosafe g3a for settings. in ID (IMIE) tracker 15-digit number starts with 0.
I’ve tried removing the 0 at the beginning and using only 14 digits of the imei number. somehow one message was transmitted from the tracker.

rost

Hello, vadiator ,

Did you try to connect your device as Proma sat 1000 device type from Legacy Category?
Please, try to change device type in unit’s Common settings and then point your device to the new IP and port. Then check the correctness on operation and data in the Toolbox.

If the device does not work, write to us at support@gps-trace.com indicating your login, unit ID and a link to this post, then we can check your case additionally.

vadiator

Hello.
Stopped working recently. Previously worked. Sometimes messages get through.

301: device disconnected (received data violates channel's protocol)
17/09/2022 22:17:34
{
close_code : 4
duration : 2
error_text : "0008b8 [gosafe:248:35] in @bin_gps_section_block: {ext} unexpected value 3\n    by [gosafe:189:4] in @bin_one_message\n    by [gosafe:151:10] in @binary_data_packet\n    by [gosafe:90:6] in @data_packet"
event_code : 301
id : 4627657
ident : "****************************"
msgs : 0
origin_id : 4627657
origin_type : 11
recv : 918
send : 0
source : "85.249.175.131:28476"
timestamp : 1663442254.863748
traffic : Object
{
conn : 3529661797
field_start : 1
packet_start : 0
timestamp : 1663442254.86305
}
transport : "tcp"
}

rost

Hello, vadiator .

We saw your email and checking the issue.
Please wait for an answer from us.

Most likely your device started to send additional data in the packets, so we will check if its possible to skip them.