TKSTAR 905 "AL" Event

Snefru

Tkstar 905 device send the next message on vibration alarm but the app not Notify it as alarm. Is there anything i doing wrong?

{
battery.level : 90
channel.id : 57981
device.id : ######
device.name : “########”
device.type.id : 931
gsm.cellid.1 : 51043
gsm.cellid.2 : 39030
gsm.cellid.3 : 125
gsm.cellid.4 : 51044
gsm.lac.1 : 24641
gsm.lac.2 : 24641
gsm.lac.3 : 24641
gsm.lac.4 : 24641
gsm.mcc : “222″
gsm.mnc : “1″
gsm.signal.dbm.1 : 124
gsm.signal.dbm.2 : 122
gsm.signal.dbm.3 : 120
gsm.signal.dbm.4 : 119
gsm.signal.level : 60
ident : “##############”
message.type : “AL”
peer : “#########”
position.altitude : 2
position.direction : 315
position.latitude : ######
position.longitude : ######
position.satellites : 0
position.speed : 0
position.valid : false
protocol.id : 298
server.timestamp : 1636033303.599
steps.count : 0
timestamp : 1636033288
vehicle.state : “00000000”
vehicle.state.bitmask : 0
vendor.code : “SG”
}

Snefru

Tkstar 905 device send the next message on vibration alarm but the app not Notify it as alarm. Is there anything i doing wrong?

rost

Hello, Snefru ,

If you mean that the message.type: “AL” parameter comes and a notification should be triggered, then no, this parameter, according to the protocol, does not apply to an alarm message.

We will clarify with the manufacturer which parameter is responsible for alarm messages and make revisions and inform you, please wait.

Snefru

hello Rost

yes, is what i mean. checking the Toolbox logs, the AL message, triggered on Vibration Alarm of Tkstar 905, not send any Alarm Message

ashe

Snefru Hello!
Could you write to us about this problem at info@gurtam.space with a link to the forum topic and indicating your login and IMEI tracker?
This way we can study out the data in more detail.

Snefru

ashe done

ashe

The problem was with the parsing of the tracker’s alarm messages.
As of this moment, edits have been made and the problem has been fixed.

Snefru

ashe a question,

i have several same devices, i can’t see in Telemetry the vibration.alarm parameter, so i have the doubt that this error was fixed only on the device i have notified, not for each other.

Can you confirm this?

rost

Hello, Snefru ,

In this case, it’s all about the devices and the data they send.
We process them according to the protocol provided by the manufacturers.
Often, such alarms are not described in the manufacturer’s protocol, so we have to recognize and configure them ourselves.

If you see such a problem on any other device, please tell us the data on it, we will try to check and fix the problem.

ashe

Snefru Hello!
We have clarified the information with our specialists. Devices from this manufacturer operate on several different protocols. Corrections were made for those devices that operate on the same protocol as TK-STAR TK905, these are TK-STAR TK915, TK906 and TK816.
If you see any problems with these or other devices, please send us data to support@gps-trace.com.