Hallo,saya punya masalah ,alat saya TK110 ,dulu bisa tersambung dengan ruhavik dengan HARDWARE XEXUN , IMEI 4 angka depan di ganti 0, SERVER,666666,0,193.193.165.37,32329,0# Tapi sekarang dengan cara yang sama ,alat saya tidak bisa terhubung dengan ruhavik? Mohon bantuannya bagaimana alat saya bisa tersambung ? Terimakasih bantuan nya 🙏🙏🙏

We can see that protocol of your device looks like Rilla G19 (Legacy) or Sinotrack. But it’s different, and it probably won’t work very well.

Pelacak TK110

rost

Hello, Fastarent ,

First of all, it is important to understand that a separate server address and port can be allocated for each individual unit in the system.
Therefore, you should direct the device to the server address and port you see in the Common unit settings. For more info about unit settings, please check by the link. – https://help.gurtam.space/en/article/configuring-and-deleting-a-unit

If you have problems with unit creation, please write to us at support@gps-trace.com indicating the login, unit ID and device type. Also, specify in an email to which server address and port you are directing the device, then we can check additionally.

Fastarent

Ok Terimakasih 👍

vasiasnekov

Good afternoon.
I have a non-name tracker.
But I cannot connect the tracker to your service. At the same time, I managed to connect it to the service https://livegpstracks.com/. There it runs under the ConCox GT02 device profile using port 3359.
On your site, I tried to select the TK110 device profile.
Thank you in advance for your help.

kuko

vasiasnekov
Can you point (configure) your device to our test server?
host: telnet 68469.flespi.gw, port 21142
We try to determine what protocol fits.

vasiasnekov

If I understand correctly, can I use IP 193.193.165.37 instead of DNS?

kuko

vasiasnekov Yes, and let us know when you do it.

vasiasnekov

I configured, the tracker is on.

kuko

vasiasnekov Can you write us to support@gps-trace.com and provide ID of your device and link of this topic? For some reason, we see data from two different trackers, we need to understand where yours is.

BellandoUtamamandiri

kuko

kuko hi guys.. Can u check my imei 355228043816923

Because im use configuration GT02a, but its not work.. Thanks

vasiasnekov

I wrote a letter. Imei of my device 353505221263557.

kuko

vasiasnekov

We can see that protocol of your device looks like Rilla G19 (Legacy) or Sinotrack. Also you can try to use as LKGPS.
But it’s different, and it probably won’t work very well.

vasiasnekov

Thanks 🙂).
It looks like the Sinotrack model selection is working.
By the way, the Rilla G19 (Legacy) model is not in the list of models.

rost

Hello, vasiasnekov ,

We glad that your issue was resolved.
By the way, regarding Rilla G19, you can find this device type in Legacy category.

If you have any other questions, do not hesitate to contact us.

kuta

Dear BellandoUtamamandiri
As far as we can see, in our system there is no registered account with IMEI mentioned.

In case you want to use our applications for monitoring your vehicle, you need to create an account in our system. Please note that our application is free when used to monitor a single vehicle. For more information on how to get started with our applications, please visit https://gps-trace.com/en/how-to-start

If you have account in our system, please write to us at support@gps-trace.com with the login, unit ID, screenshot of device configuration (SMS commands and device’s answers) and link to this topic, then we will try to check additionally and help you.