Hello again, EmersonDronesVdeosAreos ,
As we checked this device ID, we can see that is the same thing with this unit as with previous.
In this case, first of all, check on the tracker side:
1) SIM card balance and traffic limits on it
2) Data sending intervals and tracker operation mode
The tracker may have entered sleep mode or some settings have gone wrong.
3) APN settings(should be checked with mobile provider)
It is best to contact the device manufacturer or dealer for the tracker settings.
Also, information on settings can be found in the instructions for the device.
If you can’t find the problem, write us to support@gps-trace.com send us a screenshot, file or text of the device configuration and link to this forum topic, we’ll try to check it additionally.