Cannot add IMEI

digiutama

Hi, I used to be Orange user with details:
Username : bk328ti
IMEI : 864180037412066
Unit: coban 103

Due to ‘Invalid Login’ message at Orange server recently, I registered a new one at GPS Trace. However, the ID= 437628 is said to be already in use. And also Network Error.
Please help me to investigate and suggest the way out.

Thanks in advance.

chol

digiutama
Try use user name and password for login from old Orange.

digiutama

chol Thanks for your prompt response.
Already tried but still unable. Error message: device type protocol and ident pair already exist.

chol

digiutama
Use for login your gmail account.

MattBW

I have same problem, cant register because already in use. Tried to remove entry from orange to help but still didnt work.

chol

MattBW
You account migrated. Try login with gmail account and password from old version.

digiutama

chol Thanks. Already did it.
Username is bk328tidigi@gmail.com
But got Network Error message. Also, Server IP Address and Port does not show up. Can you just delete this account so that I can recreate a new one.
Please assist thanks.

MattBW

Entity unit (id=437847) is already use

Rastreanentoservicosauto

o meu nao tinha email o que faço ?

MattBW

Mine has now allowed me to add it, thankyou 🙂

digiutama

Mine still doesn’t work at both versions. Can you just delete the user so that I can recreate a new one.

PauloPereira

Please helpe me.

ID: 1831180262
Hardware - LMU-800
I can not register on the new site or access on the old.

Tks

chol

PauloPereira
ID is used on another account. You can send a photo of the tracker ID to check?
Try configuring the tracker to type 2 – International Mobile Equipment Identifier (IMEI) or Electronic Identifier (EID) of the wireless modem.

PauloPereira

Is my device

Tks

PauloPereira

Is my device

Tks

chol

PauloPereira
This ID is not unique and it can be on another device.
Now ID is used on another account.
Try configuring the tracker to type 2 – International Mobile Equipment Identifier (IMEI) or Electronic Identifier (EID) of the wireless modem.