Hello, kex29 ,
In this case, it is important to understand that each separate unit can have its own separate server address and port.
The server address and port can be found in the Common settings of your unit.
For more information, see the link. – https://help.gurtam.space/en/article/configuring-and-deleting-a-unit
As we checked the specified ID, we see that you are using the wrong server address and port.
Therefore, reconfigure your device to the correct server and port specified in the unit Common settings.
Also keep in mind that for Xexun devices, the ID may differ from its.
Please, look at the information on the link, maybe it will help you. – https://forum.gps-trace.com/d/340-how-to-connect-trackers-of-types-gt06-gt06n-gt02-gt02a-tk110-and-etc
If you have any problems, write to us at email@example.com with a link to this post on the forum, then we can check additionally.