Dear users!
In the last update 0.22.0 there was a bug that does not open the authorization form for some users.
We’ve issued a fix for this bug in version 0.22.1 already. But it takes some time when it will be available for you.

If you face with the issue, you can use the web version of ruhavik.gurtam.space.

ashe stickied the discussion .
a month later

Estou tentando me conectar nessa plataforma mais não estou conseguindo meu dispositivo é cj780 por favor alguém me ajudar
Meu email pedro_tofu@hotmail.com por gentileza me ajuda

  • ashe replied to this.

    PedroManoel Hello!
    Since trackers of different manufacturers and models work according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
    Please try to identify your tracker on id.wialon.net as one of the devices Rilla G19, ST-901, Xeelectech LK106.
    If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without; some devices have ID that doesn’t coincide with IMEI).

    After that, return to the application in the unit settings (unit menu - Settings - Common), specify the determined model and ID. After that, configure the tracker on the defined server and port

      7 days later

      how can i register the cj780 tracker on ruhavik i did not find in the list of devices to go up on the map number of the po

      • rost replied to this.

        marcelobr14 Hello,

        For CJ780, use Rilla G19 device type in Legacy section.
        As for cj720, use Xeelectech LK106 device type in Legacy section.
        Set the usual device IDs to connect.

          a month later

          BOA TARDE AMIGOS, PARA QUEM ESTÁ TENTANDO CADASTRAR O CJ720, É SÓ CADASTRAR ELE NO XEELECTECH LK106, PORTA 21063 , QUE FUNCIONA PERFEITAMENTE, O MEU JÁ ESTÁ CONECTADO AQUI.

            a month later

            boa noite, eu consegui conectar o rastreador CJ720 na plataforma, gostaria de saber se o rastreador MV720 e o LK720 é o mesmo processo do CJ720 para conectar também na plataforma?

            • rost replied to this.

              BOA NOITE acabei de conectar o LK720 no legacy xeelectech LK210
              IP 193.193.165.166
              PORTA:21368.

              EmersonDronesVdeosAreos , Hello,

              Since trackers of different manufacturers and models work according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
              Please try to identify your tracker on id.wialon.net as Xeelectech LK106 or Xeelectech LK210 devices.
              If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without).
              After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID.
              After that, configure the tracker on the defined server and port.
              Regarding the server, you can also read more information here https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application

              If you still have any questions, please write to us again.

                22 days later
                11 days later
                rost unstickied the discussion .