TK 311A-2

JairCordeiroJunior

Boa noite
como faco para configurar o tk 311a - 2 na plataforma…a plataforna nao conecta…e no mobiltrack conecta…por favor..me ajudem..
obrigado

ashe

JairCordeiroJunior Hello!
Please try to select in the unit settings in the application:
Device Category - HARDWARE
Device Type - Coban GPS311
If your tracker supports DNS address format, then configure it on the server and port:
Server Host - 33113.flespi.gw
Port - 29737
If it does not support, then try to configure it on the server IP format:
Server Host - 193.193.165.37
Port - 29737

EmersonDronesVdeosAreos

bom dia equipe da Ruhavik, por favor verifiquem certinho porque os rastreadores TK303G e o TK311 realmente não estão funcionando normal nessa plataforma nova, já fiz todas as configurações corretas nos rastreadores, eles ativam na plataforma, mas não atualizam, por exemplo, você anda com o veiculo, mas na plataforma ele fica sempre parado no mesmo lugar, e já fiz teste com vários rastreadores TK303G e TK311 e sempre fica a mesma coisa, faço essa configuração ( adminip123456 193.193.165.37 29737 ) mas não adianta

JairCordeiroJunior

EmersonDronesVdeosAreos mas qual hardware voce seleciona para cadastrar???? pq quando coloco os do coban…ele fala para cadastrar em outra porta, e nao na porta 29737

ashe

EmersonDronesVdeosAreos JairCordeiroJunior
Hello!
Since users have a lot of units with Coban devices, at the moment there are several settings for them which are equivalent so that there is no overload. One of them is displayed in the unit settings.
I previously indicated one of the possible settings. If you have a different port and server displayed in the unit settings, then this is normal. You can configure your device for a given in the unit settings port and server. Just keep in mind that some trackers do not support the DNS server format, and in this case, please configure the tracker for the IP server format.
You can read more about it here https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application

If you tried to connect the tracker to the DNS server format and to the IP server format, but in the unit menu - Tools - Toolbox - at the top of the section with logs, no log about the tracker connection appeared, then please try to define the tracker on id.wialon.net as the corresponding device and write to us about the result.

EmersonDronesVdeosAreos

então, está acontecendo isso agora também, a gente cadastra ele como COBAN GPS303-G no host do servidor, só que aparece lá dessa forma ( 43049.flespi.gw ) porta ( 21890 ) ao invés de ser este ( 33113.flespi.gw ) porta ( 29737 ) agora pirou de vez mesmo.

EmersonDronesVdeosAreos

boa tarde, o formato do IP no sevidor (43049.flespi.gw) porta (21890) seria dessa forma? 193.193.165.37

ashe

EmersonDronesVdeosAreos Hello!
Yes, this is the IP server format in the case you specified. You can read more about it here https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application

EmersonDronesVdeosAreos

boa tarde, gostaria de saber qual seria o IP e PORTA para adicionar o rastreador LK720 ou CJ720 na plataforama?

ashe

EmersonDronesVdeosAreos Hello!
Since trackers of different manufacturers and models work according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
Please try to identify your tracker on id.wialon.net as one of the devices Xeelectech LK106, Rilla G19, ST-901
If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without, sometimes for some trackers the ID does not match the IMEI).
After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.

Please write about the results, it may help other users.

EmersonDronesVdeosAreos

bom dia meus amigos, enfim consegui descobrir como conectar os rastreadores TK303 e TK311 na nova plataforma ruhavik, se alguém tiver interesse posso estar passando, entrem em contato comigo direto no instagram ( emersondrones )

ashe

EmersonDronesVdeosAreos Hello!
If you want to help other users, then you can write the necessary information on the forum, if you have such a desire.

SrgioPeixotoferreira

EmersonDronesVdeosAreos
Como posso saber que modelo do rastreador configuro na plataforma o tk311c

EmersonDronesVdeosAreos

bom dia, para conectar o rastreador relé MV720 seria em ( Xeelectech LK106, Rilla G19, ST-901 ? )

ashe

EmersonDronesVdeosAreos Hello!
Yes, you can try to define the tracker on id.wialon.net as one of the devices you specified.
Please write about the results. This can help other users.

rost

Hello, SrgioPeixotoferreira

Since trackers of different manufacturers and models work according to different protocols, it is difficult to say for sure whether your tracker corresponds to one of the protocols we support.
Please try to identify your tracker on id.wialon.net as Coban GPS311 or other Coban, Concox, Xexun devices.
If your tracker is determined, take a screenshot, write down the name of the model of the tracker and the identified ID (may coincide with the IMEI, may be part of it with zero or without).
After that, return to the application in the unit settings (unit menu - Settings - Common Settings), specify the determined model and ID. After that, configure the tracker on the defined server and port.
Regarding the server, you can also read more information here https://forum.gps-trace.com/d/586-ip-and-dns-server-formats-in-the-application

ashe

SrgioPeixotoferreira Hello!
Could you clarify if you were able to connect your tracker?
This may help other users.

jonas556440

infelizmente aqui nao funciona coban tk311 pretendo assinar o plano anual

rost

Hello, jonas556440 ,

Please write us to support@gps-trace.com indicating login, unit ID and device type, then we can check your issue additionally.

We will wait for your email!